Type of Requisition:Regular
Clearance Level Must Currently Possess:Top Secret SCI + Polygraph
Clearance Level Must Be Able to Obtain:Top Secret SCI + Polygraph
Public Trust/Other Required:None
Job Family:IT Infrastructure and Operations
Job Qualifications:Skills:AV, Cisco, Complex Network, Technical Support
Certifications:None
Experience:15 + years of related experience
US Citizenship Required:Yes
Job Description:The AVI Engineer (SME) is responsible for designing technical solutions for complex problems. The candidate will provide technical oversight of a project solution, including requirement interpretation and allocation of requirements to technical components. The candidate will define processes to support the implementation of requirements. The candidate will be responsible for ensuring that the technical solutions leverage industry best practices, designing security and excellence while minimizing the total cost of ownership. Candidate should be able to define internal and external customer IT infrastructure architecture needs and then design solutions to meet those needs to include: capacity planning, systems configuration and tuning, monitoring backups, and installations of hardware and software. Candidates will be required to work independently with little supervision and should be flexible to work and support IT Operations needs as requested.
HOW AN AVI ENGINEER WILL MAKE AN IMPACT- Perform onsite AV system operations and maintenance, and troubleshooting to ensure high levels of operational readiness
- Provide technical support to the end users in person or by phone
- Support troubleshooting and optimization of AV performance, availability, and scalability
- Management of system documentation and troubleshooting guides in Confluence, Jira, or other ticketing systems
- AV system user training
- Ensure compliance with change management processes for system updates or changes
- Availability for on-call support outside regular business hours to address urgent issues and ensure continuous operation of AV systems
REQUIRED TECHNICAL SKILLS:Required Qualifications:
- Experience with maintenance and troubleshooting of Integrated Client Transmitters,
- Experience with installing and troubleshooting audiovisual systems such as, Cisco, Thinklogical, etc
- Experience supporting high ops-temp environments
- Ability to take ambiguous requirements or problems and convert them into technical solutions
- Ability to partner with systems administrators, storage administrators, and application developers to solve complex problems
- Complex problem management research and issue resolution
- Ability to mentor junior engineers
Desired Qualifications:
- Experience configuring, designing, and troubleshooting QoS in LAN or WAN devices
- Juniper, Palo Alto, or Cisco Next Generation Firewalls Certifications and hands on experience
- Experience design, engineering, and deploying Muli-Factor Authentication solution
- Experience design, engineering, and deploying Zero-Trust solutions
WHAT YOU'LL NEED TO SUCCEED:- 15+ years of related Network Engineering experience
- Bachelor's or Technology degree in Engineering or a related specialized area/field, OR equivalent 19 years job-related experience
- TS/SCI with SCI Poly clearance
- Excellent organizational, coordination, interpersonal and team building skills
- Proven problem-solving skills in complex environments
- Location: Herndon area
The likely salary range for this position is $191,250 - $258,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Scheduled Weekly Hours:40
Travel Required:None
Telecommuting Options:Onsite
Work Location:USA VA Herndon
Additional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
Our Identity Verification Process:As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.
