Title: AV Instructional Technology Manager
State Role Title: Info Technology Manager I
Hiring Range: up to a MAX of $92,000.00, commensurate with education and experience
Pay Band: 6
Agency: Virginia State University
Location: Virginia State University
Agency Website: www.VSU.edu
Recruitment Type: General Public - G
Job DutiesThe AV Instructional Technology Manager oversees the operation, design, and strategic development of audiovisual systems across instructional classrooms, event spaces, and Board of Visitors (BOV) meeting environments. This role ensures high-quality AV service delivery, manages
vendor relationships and collaborates with the ITS Business Manager to maintain budget compliance and service procurement. The manager leads a team of AV technicians and is responsible for maintaining a 95% uptime SLA across all instructional spaces.
This position supports Virginia State University's mission by:
• Delivering reliable AV infrastructure for teaching and learning.
• Designing AV systems for new academic buildings aligned with instructional best practices.
• Managing AV vendor contracts and service hours for break-fix support.
• Collaborating with ITS leadership to ensure strategic procurement and budget alignment.
• Providing performance metrics that support SLA adherence and continuous improvement.
• Delivering reliable AV guidance for event spaces and conference rooms.
*This position is not eligible for employment-based visa sponsorship. Applicants must be authorized to work in the United States without employer sponsorship, now or in the future.
Minimum QualificationsMINIMUM QUALIFICATIONS:
• Bachelor's degree in information technology, Audiovisual Engineering, Educational Technology, Computer Science, Media Technology, or a related field.
• Expertise in AV Systems, instructional Technology, and event support.
• Strong vendor negotiation and contract management skills.
• Ability to lead and develop technical staff.
• Familiarity with higher education learning environments.
• Data - drive mindset with experience in SLA tracking, metrics and KPI deliverables and reports.
*This position is not eligible for employment-based visa sponsorship. Applicants must be authorized to work in the United States without employer sponsorship, now or in the future.
Additional ConsiderationsPREFERRED QUALIFICATIONS:
• Minimum 5 years of experience in AV operations, preferably in higher education.
• Experience managing AV teams and vendors
• Certifications in AV technologies (e.g., CTs, Crestron, Extron) preferred.
Special InstructionsYou will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.
- Optional Retirement Plan (ORP)
Immediate vesting | Portable | Investment choice - Virginia Retirement System (VRS)
Defined benefit pension | Lifetime monthly income - 457 Deferred Compensation Plan (DCP)
- 403(b) (TIAA)
- Comprehensive medical & dental plans
- Employee Assistance Program
- Paid annual and sick leave
- Paid state and federal holidays
- Employer-paid life insurance
- Flexible Spending Accounts
- Public Service Loan Forgiveness eligibility
Contact InformationName: Dominique M. Fisher
Email: Recruit@vsu.edu
