Full Job Description
TheExperienced Automotive Service Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.
Our Flat-Rate Technicians earn between $26-$51+ per hour that is based on experience, trainings, and certifications and are eligible for longevity and additional bonuses based on productivity, proficiency and overrides.
(Retention Bonus $5,000+ for Qualifying Candidates).
Join our team of passionate Automotive Service Technicians at Chevrolet Spokane, WA where your skills are not only valued, but also cultivated for long-term growth and success.
Work with tenured service technicians and advisors at our busy and temperature-controlled shop!
Position Overview
At AutoNation, getting customers back on the road is what drives us. We27re looking for an Auto Technician or Auto Mechanic to join our team, and we27re interested in talking to candidates at an experienced level. As an Auto Technician, you27ll perform vehicle repairs as assigned in accordance with dealer and factory standards. Your attention to detail make you a valuable asset to the team as you ensure repairs are completed on time, and deliver top-notch work to delight our customers. In this role, you27ll interact daily with Customers, Service Advisors, other Technicians, Parts Associates, Cashiers, Sales Associates and Managers.
Who Would I Interact With?
This position interacts daily with Customers, Service Advisors, other Technicians, Parts Associates, Cashiers, Sales Associates and Managers, just to name a few.
What We27re Looking For:
- Valid driver27s license
- A passion for cars and customer service
What are the day-to-day responsibilities?
- Performing vehicle repair and/or maintenance work as outlined on the repair order with efficiency and accuracy, in accordance with dealership and factory standards, to drive Customer loyalty.
- Communicating with the Parts Department and Service Advisors regularly to effectively manage production and Customer communication.
- Diagnosing the cause of any malfunction and performing repair, if authorized by the Customer.
- Conducting multi-point inspections to make appropriate recommendations to ensure the safety and reliability of Customer vehicles.
- Documenting work performed on each vehicle on the repair order.
- Maintaining an inventory of normal Technician27s tools not normally inventoried by the Service department as 22special tools.22
- Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.
- Providing an exceptional customer experience to drive loyalty
How will I know if I am successful?
The performance of a Senior Technician is measured by achieving:
- Targeted production
- Targeted Customer Satisfaction Index
What are the requirements for this job?
- High School diploma or equivalent
- 2+ years of experience as an automotive technician
- Automotive technical training (varies based on store needs)
- Attention to detail
- Organization and follow-up skills
- Valid in-state driver27s license and have and maintain an acceptable, safe driving record
What are the opportunities for career growth?
- Our Associates have many choices for career growth and development after success in a Service Technician role. Opportunities may include:
- Master-Certified Technician
- Service Advisor
- Service Management
Our Flat-Rate Technicians earn between $26-$51+ per hour that is based on experience, trainings, and certifications and are eligible for longevity and additional bonuses based on productivity, proficiency and overrides.
(Retention Bonus $5,000+ for Qualifying Candidates)
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Exciting Benefits and Perks Await You:
- Competitive compensation and 401k matching
- Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
- Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
- Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
- Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide
