OverviewGENERAL FUNCTION:The Automotive Technical Training Manager provides strategic, operational, and financial leadership for a team of onsite and remote technical instructors responsible for delivering high-impact in-person and virtual training. The manager owns talent acquisition, workforce performance, operational execution, supplier relationships, budget oversight, and facility readiness to ensure consistent, high-quality training delivery across all formats.
The manager exercises independent operational decision-making authority and is accountable for personnel leadership, training delivery, supplier management, and resource allocation, in alignment with the direction and priorities established by senior leadership.
ResponsibilitiesThis position description is subject to change at any time as needed to meet the requirements of the program or company.
SPECIFIC DUITES:- Leadership
- Lead, direct, and develop a geographically dispersed instructor workforce, ensuring strong performance across all delivery formats.
- Recruit, interview, hire, and onboard instructors to meet operational and business needs.
- Conduct performance evaluations, establish measurable performance goals, and implement targeted performance improvement plans.
- Set clear expectations, provide strategic coaching, actionable feedback, and long-term development planning to build instructor capability and succession -planning.
- Build a culture of excellence, collaboration, ownership, continuous improvement and accountability
- Operational Management & Execution
- Manage technical training delivery operations, both virtual and in-person, across multiple sites and remote environments.
- Use data-driven analysis to determine workforce allocation, instructor assignments, and operational deployment in alignment with training demand and service standards.
- Establish operational standards, enforce compliance, and ensure consistency and quality across all technical training modalities.
- Drive productivity, quality, and client satisfaction through performance monitoring, operational dashboards, and proactive issue resolution.
- Identify emerging operational risks or constraints and implement corrective actions rapidly and decisively.
- Facility, Safety & Asset Oversight
- Oversee training facility readiness including shop environments, instructional spaces, diagnostic equipment, and specialized technical tools.
- Ensure compliance with safety standards, regulatory requirements, and OEM expectations across all training environments.
- Direct equipment maintenance programs, asset lifecycle planning, and capital expenditures required to support technical training operations.
- Evaluate long-term facility and equipment needs and develop budget recommendations for sustained readiness.
- Supplier & Stakeholder Management
- Manage all external suppliers supporting training operations-including facility services, equipment vendors, and technology partners.
- Ensure clear objectives are set and proper controls are in place for supplier accountability related to contract deliverables, quality, and cost controls.
- Lead functional leaders to ensure operational alignment with technical training content, instructor needs, and organizational training priorities.
- Establish strong relationships with internal stakeholders to ensure seamless and effective technical training execution.
- Budget Ownership & Financial Oversight
- Full P&L responsibility for assigned operating budget for technical training delivery, including facilities, suppliers, technology platforms, instructor labor planning, and capital equipment.
- Monitor spending, forecast financial needs, and make informed decisions that align with organizational priorities.
- Identify opportunities for cost optimization, operational efficiency, and continuous improvement.
- Strategic Planning & Program Support
- Develop medium- and long-term operational strategies to support technical training growth, evolving program demands, and emerging automotive technologies.
- Forecast training volume, workforce needs, facility requirements, and technology investments to support sustained operational capability.
- Lead integration between training delivery and technical curriculum teams to ensure accurate content sequencing, instructor readiness, and high-quality delivery.
- Drive organizational readiness for scaling technical training programs and developing future capabilities.
QualificationsEXPERIENCE:- Minimum 10 years automotive technician experience in an automotive repair facility.
- Minimum 6 years delivering both virtual and in-person instructor-led training.
- Demonstrated experience leading teams and managing employee performance, including remote workforce oversight.
- Strong background in technical training operations, virtual delivery platforms, and learning management systems.
- Proficiency in Microsoft Office Suite.
- Strong organizational and planning capabilities, especially in complex workforce and multi-site operational environments.
- Proven ability to lead multiple priorities in fast-paced, high-demand settings.
- Excellent interpersonal, leadership communication, and stakeholder collaboration skills.
DESIRED EXPERIENCE:- Experience developing technical or product training.
- Direct or indirect supervisory experience within a technical training organization.
- Experience building or managing operational project plans and initiatives.
EDUCATION:- Bachelor's degree in Business Administration, Management or a related field or 5 years equivalent work experience.
- Associates degree in Automotive Technology or 3 years equivalent work experience.
