Automotive Store Manager

Tuffy Tire and Auto Service

$65K — $120K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of retail management experience preferred
  • Proven sales track record with the ability to meet performance standards
  • Skillful at managing a high-pressure environment
  • Strong organization capabilities
  • Exceptional leadership and team-building skills
  • Bachelor's degree in management or business administration preferred

Responsibilities

  • Prioritize customer satisfaction as the top goal
  • Identify and address customer concerns and needs
  • Review completed inspections to provide solutions and benefits
  • Conduct the 'Invoicing delivery' for completed services
  • Manage all service center operations to drive sales and profits
  • Ensure adherence to vehicle inspection and safety processes
  • Recruit and maintain a professional staff that aligns with company culture
  • Oversee cost control, shop maintenance, and quality standards

Benefits

  • Bonus based on performance
  • Company parties
  • Dental insurance
  • Employee discounts
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Signing bonus
  • Training & development
  • Vision insurance
  • Closed on Sundays
  • Flexible scheduling with a rotating day off
  • Paid holidays
Full Job Description
Benefits:
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Signing bonus
  • Training & development
  • Vision insurance


Benefits/Perks
  • Paid Holidays and Paid Time Off
  • Careers Advancement Opportunities - we are always looking to promote from within!
  • Reimbursement for any successfully completed ASE certifications
  • Flexible Scheduling with a rotating day off
  • Closed on Sundays
  • Competitive Compensation with bonus incentives

Job Summary

We firmly believe that our success is a direct reflection of our talented Automotive Store Managers. If you consider yourself to be an outgoing, self-motivated sales individual with a customer-focused attitude and excellent work ethic, you are the right candidate for our team.

As an Automotive Store Manager, you will be responsible for all activities within a shop to achieve positive sales and profit results. Also, the Automotive Store Manager will be focused on promoting the shop and its services through outstanding customer service, shop cleanliness, and quality workmanship.

Responsibilities
  • Make Customer Satisfaction number one
  • Identify customer concerns and needs
  • Professionally review all completed inspections offering solutions and benefits
  • Conduct the "Invoicing delivery" upon completion of services reviewing work performed, warranties breakdown, and scheduling the next appointment
  • Oversee all aspects of operating a service center and employees for top-line sales and profits
  • Assuring all shop personnel are following the processes in place for vehicle inspections, sales processes, and safety procedures
  • Hiring and maintaining a staff of professionals that reflect the company culture
  • Controlling costs, shop maintenance, cost of goods, payroll, and quality control standards

Qualifications
  • Previous retail management (Manager or Assistant Manager) is preferred
  • Previous sales experience with the proven ability to meet or exceed performance standards
  • Ability to thrive in a fast-paced environment
  • Strong organizational skills
  • Excellent team building and leadership skills
  • Bachelor's degree in management, business administration, or relevant field is preferred

If you are a hard worker and would like to take on the challenge of working in a high-volume shop, we invite you to apply for the position today and join our team!

Compensation: $65,000.00 - $120,000.00 per year

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