TBC Corporation

Automotive Store Manager

TBC Corporation$70K — $120K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 2 years of experience in a store or service manager role
  • Solid general automotive knowledge
  • Outstanding customer service skills
  • Effective communication abilities
  • Proficient with POS systems and Internet usage
  • Demonstrated leadership capabilities

Responsibilities

  • Recruit and train automotive technicians and support staff
  • Deliver top-tier customer service and consultations
  • Ensure timely follow-up on service requests and completion times
  • Conduct detailed vehicle inspections and create repair orders
  • Discuss pricing estimates and promote service specials with customers
  • Lead team management and training aligned with company values
  • Manage sales and accounting functions with Service Advisors
  • Supervise technician inspections and repairs on various vehicle models
  • Maintain accurate inventory counts

Benefits

  • Career development opportunities within a large automotive service network
  • Access to a well-established company with extensive operational support
  • Work within a locally owned yet nationally recognized organization
  • Team-oriented work culture that emphasizes collaboration and productivity
  • Comprehensive training and mentoring programs available
Full Job Description
The Midas Store Manager is responsible for business operations and store performance (safety, efficiencies, and profit/loss accountability). He or she promotes customer satisfaction and retention and growth of existing and new business. In addition, the Store Manager owns overall operations in terms of cost control, inventory management, environmental compliance, and most importantly, safety. He or she provides strong and consistent leadership to cultivate and maintain a harmonious, collaborative, and highly productive work culture.

We are looking for a seasoned leader with fun and competitive spirit who will assume responsibility for operations, financial performance, morale, and growth initiatives. The ideal candidate for this position has a college degree or some coursework (preferred), three years of experience in the automotive repair business, some supervisory/management/mentor experience, a continuous improvement background, P&L experience, and exceptional interpersonal skills.

Responsibilities

As a Midas Store Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:
  • Recruit, hire, train, motivate, evaluate, schedule and coach employees
  • Deliver exceptional customer service while listening and consulting customers
  • Following up with customers, services requested, estimated completion times etc.
  • Oversee complete vehicle inspections and then make comprehensive recommendations-building computerized repair orders and sourcing parts
  • Deliver and discuss pricing estimates with customers as well as promoting shop service specials
  • Lead, manage, and train team while keeping in tune with our companies' vision, purpose, core values, and employee creed.
  • Oversee all sales, accounting and clerical functions from Service Advisors
  • Oversee technicians' inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
  • Maintain inventory counts

Qualifications
  • A minimum of 2 years of store or service manager experience
  • General automotive knowledge
  • Excellent customer service disposition
  • Good communication skills
  • Strong POS computer and Internet skills
  • Leadership ability

This is a video explaining exactly who we are...well worth your time to get a better understanding of PGW:
https://www.youtube.com/watch?v=Y3Dgn9Xrq1w

Compensation: $70,000.00 - $120,000.00 per year

As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.

At Midas, we take care of everything... tires, brakes, oil... so the opportunities to grow and develop expertise with Midas are endless.

Palmetto Garage Works (Midas & SpeeDee) is locally owned and has 32 convenient locations in South Carolina, Florida & DC! PGW operates full service automotive repair and maintenance services! Locally owned but Nationally Known!

About TBC Corporation

TBC Corporation is an American corporation and marketer of automotive replacement tires.
Learn more about TBC Corporation

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