Job Type
Full-time
Description
Most people don't think much about their vehicle until something goes wrong. That's where we come in.
Whether you're helping customers, servicing vehicles, leading a team, or supporting operations behind the scenes, you'll play an important role in getting the job done right. We're looking for dependable people who enjoy solving problems, working together, and taking pride in their work. If that sounds like you, we'd love to talk!
What You'll Do- Lead & develop: recruit, hire, schedule, coach, and performance-manage a winning team
- Win the day: set the game plan, drive KPIs, celebrate wins, course-correct fast
- Own the guest experience: model five-star service; jump in on estimates, approvals, and tough saves
- Drive sales: execute playbooks, price with confidence, ensure clear recommendations & follow-through
- Run the P&L: payroll discipline, inventory accuracy, shrink control, budget adherence
- Protect the house: OSHA/EHS compliance, cleanliness, equipment/vendor coordination
- Operate with excellence: cash/POS controls, reporting, audits, and policy adherence
What We're Looking For- 2+ years store or service management in automotive (or high-volume retail with strong service & P&L ownership)
- Proven sales leadership: hits targets, builds pipeline, lifts average RO & close rates
- People leader: hires well, coaches often, holds standards, retains talent
- Operational athlete: confident with KPIs, scheduling, inventory, and cash controls
- Customer-first communicator who builds trust with clear explanations and follow-through
- Valid driver's license
- Able to assist with shop flow (periodic lifting up to 70 lbs)
- Open availability, including weekends, to lead the store through our busiest guest-facing hours
What Success Looks Like (KPIs you'll own)- Comp sales growth & gross profit dollars
- Labor/parts margin health; average RO; alignment & warranty attachment
- Technician productivity & efficiency; clocking and MEAL/OT compliance
- Inventory accuracy & shrink; safety & audit scores
- Team engagement, retention, and bench readiness
Salary Description
75000 - 110000 per year
