Proven automotive service management experience, preferably in a franchised dealership.
Successful track record of developing teams and achieving departmental goals.
Strong knowledge of fixed operations, service department KPIs, and financial performance.
Excellent communication, coaching, and problem-solving abilities.
Hands-on, positive, and accountable leadership style.
Commitment to delivering an exceptional customer experience.
Responsibilities
Lead, coach, and develop service advisors, technicians, and support personnel.
Build on an established culture of accountability, teamwork, and customer care.
Drive service department performance, operational efficiency, and profitability.
Strengthen technician productivity, workflow, and repair quality.
Maintain outstanding customer satisfaction and manufacturer service standards.
Partner with shop, parts, and BDC leadership to create a seamless service experience.
Recruit, mentor, and retain talented employees.
Identify opportunities for continued improvement and sustainable growth.
Benefits
Competitive salary with performance-based incentives.
Full employee benefits package.
Established 21-bay service operation.
Dedicated operational and administrative support.
Opportunity to grow with a respected family-owned dealership group.
Full Job Description
AUTOMOTIVE SERVICE MANAGER
TOYOTA & VOLVO | FENTON FAMILY DEALERSHIPS
Keene / Swanzey, New Hampshire
$125,000-$150,000 ANNUAL EARNING POTENTIAL
Full Benefits | 21-Bay Service Facility | Family-Owned for Over 40 Years
Today, we're looking for an accomplished Automotive Service Manager to build on that foundation and help lead our Toyota and Volvo service operations into their next chapter.
This isn't about starting over. It's about building on something established-and making it even better.
THE OPPORTUNITY
As our Automotive Service Manager, you will play a key leadership role in the continued success of our Toyota and Volvo service operations.
Your responsibilities will include:
Leading, coaching, and developing service advisors, technicians, and support personnel.
Building on an established culture of accountability, teamwork, and customer care.
Driving service department performance, operational efficiency, and profitability.
Strengthening technician productivity, workflow, and repair quality.
Maintaining outstanding customer satisfaction and manufacturer service standards.
Partnering with shop, parts, and BDC leadership to create a seamless service experience.
Recruiting, mentoring, and retaining talented employees.
Identifying opportunities for continued improvement and sustainable growth.
THE LEADER WE'RE LOOKING FOR
We want an experienced automotive professional who understands that great leadership is about people as much as performance.
The ideal candidate will have:
Proven automotive service management experience, preferably in a franchised dealership.
A successful track record of developing teams and achieving departmental goals.
Strong knowledge of fixed operations, service department KPIs, and financial performance.
Excellent communication, coaching, and problem-solving abilities.
A hands-on, positive, and accountable leadership style.
A commitment to delivering an exceptional customer experience.
Toyota, Volvo, or multi-brand dealership experience is preferred, but we welcome accomplished leaders from other automotive franchises.
COMPENSATION & BENEFITS
$125,000-$150,000 in Target Annual Compensation
Competitive salary with performance-based incentives
Full employee benefits package
Established 21-bay service operation
Dedicated operational and administrative support
Opportunity to grow with a respected family-owned dealership group
BUILD ON A PROUD TRADITION. HELP SHAPE WHAT COMES NEXT.
At Fenton Family Dealerships, we're proud of our history and the people who have helped make it possible.
We're equally excited about our future.
We're looking for a leader who recognizes the value of a strong foundation-and has the vision, experience, and passion to build on it.
If you're an accomplished Automotive Service Manager seeking a long-term opportunity with respected brands, an established team, and a family-owned organization that values relationships and results, we'd welcome the opportunity to speak with you.
YOUR NEXT GREAT OPPORTUNITY STARTS HERE.
Apply today and discover the Fenton Family difference.
