LOCATION: Edgewater, MD
PAY:$90k-$200k+ On Target Earnings, base salary plus performance bonus
SCHEDULE: Full-time, 5-day work week
Who Thrives Here | Service Manager QualificationsOur Location Leaders are the head coaches of their shops. They don't manage from an office. They lead from the front, build A-player teams and hit their numbers. The most successful candidates often come from these backgrounds:
- Proven Shop Leaders: 3+ years as a Service Manager, Shop Foreman or Location Leader at a high-volume repair shop.
- Top Service Advisors: Advisors who have outsold everyone around them and are ready to lead a team.
- Dealership Service Managers: Leaders ready to trade the corporate grind for an independent shop where they can build something.
- Former Athletes and Captains: People who know how to lead a team, compete and hold others to a high standard.
We value
radical accountability,
demanding but not demeaning leadership, and the drive to run a proven system at a major-league level.
What You'll Do | Service Manager ResponsibilitiesAs a Location Leader, you own the results of your shop. Your daily focus includes:
- Own the Numbers: Drive car count, average repair order, gross profit and bottom line. Our top leaders hit 60% gross profit and a 20% bottom line.
- Build the Team: Recruit, coach and keep A-players. Run weekly one-on-ones and hold the team accountable.
- Lead the Front Counter: Step in as a top Service Advisor when needed, and coach your advisors to sell with confidence and integrity.
- Run the System: Execute our proven shop process and weekly meeting rhythm so the shop runs on systems, not chaos.
- Protect the Reputation: Deliver a five-star customer experience and fix problems fast when they happen.
Requirements: 3+ years of automotive leadership or top-tier advisor experience, comfort with shop management software and KPIs, and a valid driver's license.
What's in It for You - Benefits- PAY: $90k-$200k+ On Target Earnings, base salary plus a performance bonus tied to your shop's results. Leaders who hit 60% gross profit and a 20% bottom line join our 60/20 Club.
- Elite Professional Coaching: Leadership training and coaching to keep you advancing.
- Room to Grow: Five locations and more on the way means real opportunity to move up.
- Total Security: Health insurance (we pay up to 50%), plus dental and vision, life insurance and short-term disability.
- 401(k) with a 4% match, generous paid time off, a 5-day work week, and Free Lunch Fridays.
At Nealey Tire & Auto, we don't just talk about growth. We live it. If you're hungry to learn, build and win, this is where you belong.
We're looking for a
Location Leader who wants to be rewarded for their results. If you lead by example and are ready to win, you'll fit right in.
