Automotive Service Manager

Midas

$60K — $120K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of experience in store or service management
  • General automotive knowledge
  • Strong customer service skills
  • Effective communication abilities
  • Proven leadership and team building skills
  • Flexibility to work weekends, evenings, and holidays
  • Valid driver's license

Responsibilities

  • Deliver exceptional customer service through active listening and consultation
  • Follow up with customers regarding requested services and completion times
  • Oversee vehicle inspections and create detailed repair orders
  • Discuss pricing estimates and promote special services
  • Lead and train the service team aligned with company values
  • Supervise a team of up to ten employees
  • Ensure quality inspections and repairs for various vehicle types
  • Maintain inventory accuracy and facility organization

Benefits

  • Company parties
  • Employee discounts
  • Free uniforms
  • Training & development
Full Job Description
Benefits:
  • Company parties
  • Employee discounts
  • Free uniforms
  • Training & development


We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

As a Midas automotive service manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:
  • Deliver exceptional customer service while listening and consulting customers
  • Following up with customers, services requested, estimated completion times etc.
  • Oversee complete vehicle inspections and then make comprehensive recommendations-building computerized repair orders and sourcing parts
  • Deliver and discuss pricing estimates with customers as well as promoting shop service specials
  • Lead, manage, and train team while keeping in tune with our companies' vision, purpose, core values, and employee creed
  • Supervise up to ten employees
  • Oversee technicians' inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
  • Maintain inventory counts
  • Overall cleanliness and organization of the facility
  • Other duties as assigned

Qualifications
  • A minimum of 2 years of store or service manager experience
  • General automotive knowledge
  • Excellent customer service disposition
  • Good communication skills
  • Leadership ability
  • Team building skills
  • Ability to work a flexible retail schedule including weekends, evenings and holidays
  • Valid driver's license


Compensation: $60,000.00 - $120,000.00 per year

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