2+ years of experience as a store or service manager
Strong general automotive knowledge
Exceptional customer service skills
Effective communication abilities
Proven leadership skills
Experience in team building
Flexible availability for retail hours
Valid driver's license
Responsibilities
Deliver outstanding customer service and consult with clients
Follow up on customer requests and service timelines
Conduct thorough vehicle inspections and create repair orders
Provide pricing estimates and promote service specials
Lead, train, and manage team members
Supervise a team of up to ten technicians
Manage technician inspections and repairs of various vehicle makes
Maintain inventory accuracy
Ensure shop cleanliness and organization
Perform additional duties as assigned
Benefits
Bonus based on performance
Flexible schedule
Free uniforms
Paid time off
Full Job Description
Benefits:
Bonus based on performance
Competitive salary
Flexible schedule
Free uniforms
Paid time off
We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.
Responsibilities
As a Midas automotive service manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:
Deliver exceptional customer service while listening and consulting customers
Following up with customers, services requested, estimated completion times etc.
Oversee complete vehicle inspections and then make comprehensive recommendations-building computerized repair orders and sourcing parts
Deliver and discuss pricing estimates with customers as well as promoting shop service specials
Lead, manage, and train team while keeping in tune with our companies' vision, purpose, core values, and employee creed
Supervise up to ten employees
Oversee technicians' inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
Maintain inventory counts
Overall cleanliness and organization of the facility
Other duties as assigned
Qualifications
A minimum of 2 years of store or service manager experience
General automotive knowledge
Excellent customer service disposition
Good communication skills
Leadership ability
Team building skills
Ability to work a flexible retail schedule including weekends, evenings and holidays
