Minimum 3 years of automotive service management experience
Proven ability to lead service advisors, technicians, and support staff
Experience in improving productivity, efficiency, labor sales, and gross profit
Strong customer-service judgment with a commitment to customer satisfaction index (CSI)
Experience in recruiting, coaching, and developing employees
Operational discipline with a focus on measurable standards
Toyota experience is a plus, but management experience with other major brands is acceptable
Responsibilities
Lead and manage the service department operations
Enhance team productivity and efficiency
Drive labor sales and gross profit improvements
Ensure high levels of customer satisfaction
Recruit, coach, and develop service staff
Maintain operational standards and accountability
Foster a positive work environment and team culture
Benefits
Competitive six-figure compensation based on experience and performance
Performance incentives
Medical, dental, and vision insurance
401(k) with company match
Paid vacation and holidays
Employee discounts
Relocation assistance for the right candidate
Full Job Description
Job Description BRYAN EASLER TOYOTA
AUTOMOTIVE SERVICE MANAGER
Western North CarolinaToyota Dealership
The Opportunity
Bryan Easler Toyota in Hendersonville, North Carolina is looking for an experienced Automotive Service Manager to lead our service operation. If you're currently working in Atlanta or elsewhere across the Southeast, Hendersonville offers a growing market, a beautiful mountain setting, four seasons, outdoor recreation, and a great place to build both a career and a life.
We're a family-owned and operated Toyota dealership looking for a proven manager who knows how to lead people, take care of customers, and run a profitable service department.
What We're Looking For
We're not searching for a particular personality or management stereotype. We're looking for someone who knows the automotive service business and can lead a team effectively. • Minimum 3 years of automotive service management experience. • Proven ability to lead service advisors, technicians, and support staff. • Ability to improve productivity, efficiency, labor sales, and gross profit. • Strong customer-service judgment and a commitment to CSI. • Experience recruiting, coaching, developing, and holding employees accountable. • Strong operational discipline and comfort managing to measurable standards. • Toyota experience is a plus, but successful management experience with another major automotive brand is welcome.
Compensation & Benefits • Competitive six-figure compensation based on experience and performance • Performance incentives • Medical, dental, and vision insurance • 401(k) with company match • Paid vacation and holidays • Employee discounts • Relocation assistance for the right candidate
Interested? Start Here.
As part of our application process, we ask candidates to complete a brief, confidential two-minute Culture Index assessment. There are no right or wrong answers - it simply helps us understand how you naturally approach work and leadership.
Complete the assessment here: https://go.cultureindex.com/p/D551SMxgT7DNLR6q
Then submit your resume. Qualified candidates will be contacted promptly.
BRYAN EASLER TOYOTA Hendersonville, North Carolina Family Owned and Operated Since 1990
