Culver City Toyota, a Ken Garff Automotive Dealership, is currently looking for a Service Advisor that aligns with our core values and acts with respect, integrity, growth, humility and teamwork.
Looking for:
- Friendly and cooperative demeanor; quick to connect and build relationships with others
- Unselfish and approachable with a preference for exciting, fast-paced work
- Motivated, patient, conscientious, relaxed and cooperative team worker
- Accommodating and analytical, while producing highly precise and accurate work
Why you9ll love working with us:
- Competitive compensation package and 401k with company match
- Average monthly salary; $ 8,000- $13,000= ( state min wage + commission/ bonus and /or incentives.**
- WellnessTime Off, plus holidays, plus a Personal Purpose Day
- Medical, Dental, Vision, Disability Insurance, AD&D and Life Insurance
- Flex Spending,Health Savings Account, EAP, Wellness Plan,Mental Health Support, Diabetes Management Program,andParentalLeave Stipend
- Year-end bonus program for ALL employees (Garff Giveback)
- Employee discounts on vehicle purchase, parts, service and more!
**The pay scale above is the compensation range that the Company reasonably expects to pay for this position. Within this range, individual pay is determined by several factors including, but not limited to, specific skills, relevant work experience, relevant education and/or training, and performance related bonuses and incentives.What you9ll do as a Service Advisor:
- Greet all customers promptly and professionally
- Provide excellent customer service by listening to customer inquiries and requests, asking questions to identify service needs, resolving concerns, and sell additional services when appropriate
- Provide customers with updates, estimates, and inspection results in a timely manner
- Answer customer telephone calls promptly, courteously, and make every effort to satisfy the caller9s inquiry
- Review all completed work and recommendations and collect payments from customer
- Proficient knowledge in Dealer Management System (DMS) and any other essential software programs to look up customer9s service history, schedule appointments, enter repair order information, and manage information
- Provide excellent service and review the customer satisfaction survey to each customer
At first glance, there9s nothing remarkable at Ken Garff. Our uniforms aren9t flashy, and our buildings look a lot like the competition. You may not see it right at first, but if you listen you9ll hear. Because listening isn9t just something we do; it9s part of who we are. It9s how we show that what we absolutely value the most (far more than buildings, uniforms or cars) is our people. And we thrive on treating them right. We listen because we believe listening matters. We9re just different that way.
Will you join us as a new Service Advisor? Will you throw your energy and focus behind what we9re doing? Will you live our values and do things differently than you9ve ever done them? Will you listen and build trust and foster relationships? This organization, that started as an idea by a man named Ken Garff way back in 1932, needs one thing to keep its vision intact and its purpose of reinventing an industry moving forward. It needs you.
