5+ years of dealership sales and supervisory experience
Bachelor's degree from a four-year college or university
Strong leadership and organizational skills
Ability to understand profit and loss statements
Experience in managing a large, diverse staff
Proficient with CRM systems and follow-up processes
Valid driver's license with a clean driving record
Responsibilities
Hires, trains, and motivates sales staff
Ensures prompt customer greeting and service
Implements a prospect tracking and follow-up system
Aids salespeople in closing deals when needed
Conducts training meetings for sales staff
Forecasts monthly sales goals for team and provides support
Maintains a high customer satisfaction rating
Benefits
Comprehensive health benefits program including medical, dental, and vision insurance
Free basic life insurance and options for supplemental insurance
401K retirement plan with company contributions
Paid time off for vacation, sick leave, and holidays
Employee Assistance Program for work/life balance support
Discounts on services and parts for employees
Training and career growth opportunities tailored to individual interests
Full Job Description
Position Description:
The Sales Manager will ensure the profitability of the Automotive Dealership by planning, motivating, and coordinating the dealership's management through leadership and solid business practices.
ESSENTIAL JOB RESPONSIBILITIES
Hires, trains, motivates, counsels, and monitors the performance of all salespeople.
Directs and schedules the activities of all department employees, always ensuring proper staffing.
Ensures that each customer is greeted as quickly as possible.
Implements and maintains a prospect tracking and follow-up system.
Helps salespeople close deals when necessary.
Communicates with new-vehicle and used-vehicle salespeople to ensure that dealership policies and procedures are understood and followed.
Conducts sales training meetings as directed by the general sales manager.
Forecasts aggressive yet realistic monthly goals and objectives for individual salespeople and provides them with the support to meet these goals.
Assists in development of improvement programs for salespeople who are having difficulty reaching their objectives.
Ensures salespeople maintain a high customer satisfaction rating.
Recommends for dismissal any salesperson failing to meet dealership standards.
Contacts new owners within 24 hours of delivery to ensure complete satisfaction with sales and delivery process. Addresses any concerns or complaints immediately.
Understands, keeps abreast of and complies with federal, state and local regulations that affect vehicle sales.
Maintains and monitors CSI as per manufacturer requirements.
Maintains professional appearance.
Attends managers meetings as requested.
Other tasks assigned by Management.
WHO ARE WE LOOKING FOR?
5+ years minimum dealership sales and supervisory experience.
Ability to work with others in a complex matrix structure.
Strong leadership and organizational skills.
Ability to understand profit and loss statements.
Ability to manage large, diverse staff.
Ability to work a (6) day work week.
Ability to work weekends and holidays.
Valid driver's license with clean driving record.
Computer and internet savvy.
Proactive in nature.
Ability to plan and organize daily selling activities.
Ability to secure new business with daily follow up.
Experience in working with CRM's and follow up.
Experience providing quality customer service.
Strong team leader and team player.
Strong negotiation skills.
All applicants must pass pre-employment testing to qualify for employment. Pre-Employment testing includes a background check and drug testing.
Schedule:
8-hour shift
Day Shift
Education/Requirements:
Bachelor's degree (B.A.) from four-year college or university
Five to ten years related experience and/or training; or equivalent combination of education and experience.
