Must be 18+ years old for driving policy compliance
Responsibilities
Assist customers in selecting the right vehicle based on their needs
Maintain strong relationships through timely follow-ups
Explain product features and benefits to potential buyers
Deliver vehicles while ensuring customers understand operating features and paperwork
Stay updated on inventory and how features benefit customers
Introduce customers to service department staff to highlight service quality
Perform additional duties as assigned by management
Benefits
Opportunity for career growth within the dealership
Supportive team environment
Access to ongoing training and development
Employee discounts on vehicle purchases and services
Comprehensive health and wellness programs
Full Job Description
Job Responsibilities:
Assisting customers who enter the dealership, answering their questions and helping them select a vehicle that is right for their needs
Provide timely follow up and maintain strong relationships with customers
Explaining product performance, application and benefits to prospects and describing all optional equipment available for customer purchase. Determine each customer's vehicle needs by asking questions and listening
Deliver vehicles to customers. The delivery process ensures that the customer understands the vehicle's operating features, warranty, and paperwork, and it lays the foundation for customer loyalty
Keep abreast of incoming inventory, features, accessories, etc., and how they benefit customers
Introduce customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department.
Other duties as assigned by management
Job Requirements:
2+ years of Sales or Customer Service Experience
Minimum high school diploma or GED equivalent required
Excellent customer service, organizational and negotiation skills
Self-motivated, goal orientated and enthusiastic presence in a team environment
Prior proven customer-service or retail sales experience
Willingness to undergo a background check and drug screen in accordance with local
18+ years of age or older to comply with the company driving policy
