Automotive Sales Associate

Woody Buick GMC of Gurnee

$60K — $150K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Exceptional customer service and organizational skills required
  • Detail-oriented with the ability to multi-task
  • Able to work independently and in a team environment
  • Previous experience in customer service or retail preferred
  • Strong goal-setting and achievement drive
  • Excellent communication and interpersonal skills
  • Average to advanced computer skills required
  • Valid in-state driver's license needed
  • High School diploma or equivalent is necessary

Responsibilities

  • Seek opportunities to enhance the customer experience
  • Ensure courteous and efficient service for all customers
  • Greet customers warmly and assess their needs
  • Assist customers with vehicle selection, delivery, and follow-up
  • Adhere to dealership and manufacturer guidelines
  • Operate effectively in a fast-paced, unsupervised environment
  • Review personal sales metrics and customer satisfaction scores
  • Set performance goals and identify improvement opportunities
  • Drive business through ongoing training and operational involvement
  • Collaborate with team members to address customer concerns

Benefits

  • Aggressive compensation plan
  • 401(k) plan available, alongside health, dental, vision, and life insurance
  • Paid vacation days offered
  • Employee vehicle purchase discount
  • Positive work environment fostered
Full Job Description
We are seeking a Sales Associate that is passionate about providing an exceptional experience for customers and their team. We owe our success to the efficiencies we create in every corner of our company and the people at each level who make that happen.

Woody Sales Associates are the face of the dealer sales experience. Their hard work makes it possible to uphold Woody's company philosophy, providing quality vehicles and the best possible service. Their smiles and pleasant demeanors keep customers coming back time and time again.

Compensation: $60,000 - $150,000 annually

Responsibilities:
  • Seek opportunities to provide an exceptional experience.
  • Ensure that customers receive courteous and efficient service.
  • Greet customers in a friendly manner and understand customer needs.
  • Provide assistance with vehicle selection, delivery and follow-up after the purchase.
  • Follow dealership and manufacturer guidelines and procedures.
  • Work in a fast-paced environment with limited supervision.
  • Review individual CSI, sales and production metrics.
  • Set goals for individual performance and seek opportunities to improve.
  • Drive business through training and high-level involvement in operations.
  • Collaborate with coworkers to solve problems for customers and the department.

Qualifications:
  • Must possess exceptional customer service and organizational skills
  • Capable of paying attention to details while multi-tasking
  • Ability to work both independently and within a team environment
  • Prior work experience in a customer service or retail environment preferred
  • Strong desire to set and achieve goals
  • Demonstrated communication and interpersonal skills
  • Average to advanced computer skills
  • Valid in-state driver's license
  • High School diploma or equivalent

Benefits:
  • Aggressive compensation plan
  • 401(k), Health, dental, vision and life insurance
  • Paid vacation
  • Employee vehicle purchase discount
  • Positive work environment

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