Exceptional customer service and organizational skills required
Detail-oriented with the ability to multi-task
Able to work independently and in a team environment
Previous experience in customer service or retail preferred
Strong goal-setting and achievement drive
Excellent communication and interpersonal skills
Average to advanced computer skills required
Valid in-state driver's license needed
High School diploma or equivalent is necessary
Responsibilities
Seek opportunities to enhance the customer experience
Ensure courteous and efficient service for all customers
Greet customers warmly and assess their needs
Assist customers with vehicle selection, delivery, and follow-up
Adhere to dealership and manufacturer guidelines
Operate effectively in a fast-paced, unsupervised environment
Review personal sales metrics and customer satisfaction scores
Set performance goals and identify improvement opportunities
Drive business through ongoing training and operational involvement
Collaborate with team members to address customer concerns
Benefits
Aggressive compensation plan
401(k) plan available, alongside health, dental, vision, and life insurance
Paid vacation days offered
Employee vehicle purchase discount
Positive work environment fostered
Full Job Description
We are seeking a Sales Associate that is passionate about providing an exceptional experience for customers and their team. We owe our success to the efficiencies we create in every corner of our company and the people at each level who make that happen.
Woody Sales Associates are the face of the dealer sales experience. Their hard work makes it possible to uphold Woody's company philosophy, providing quality vehicles and the best possible service. Their smiles and pleasant demeanors keep customers coming back time and time again.
Compensation: $60,000 - $150,000 annually
Responsibilities:
Seek opportunities to provide an exceptional experience.
Ensure that customers receive courteous and efficient service.
Greet customers in a friendly manner and understand customer needs.
Provide assistance with vehicle selection, delivery and follow-up after the purchase.
Follow dealership and manufacturer guidelines and procedures.
Work in a fast-paced environment with limited supervision.
Review individual CSI, sales and production metrics.
Set goals for individual performance and seek opportunities to improve.
Drive business through training and high-level involvement in operations.
Collaborate with coworkers to solve problems for customers and the department.
Qualifications:
Must possess exceptional customer service and organizational skills
Capable of paying attention to details while multi-tasking
Ability to work both independently and within a team environment
Prior work experience in a customer service or retail environment preferred
Strong desire to set and achieve goals
Demonstrated communication and interpersonal skills
