OverviewStore Manager (Automotive Service & Tire)Employment Type: Full-Time
Pay Range:$80,000 - $160,000/ year consisting of salary + bonusWhat You'll Do- Lead the store team to deliver a professional, customer-first experience that builds trust, repeat business, and long-term customer relationships.
- Recruit, hire, onboard, train, coach, and develop teammates to drive performance, engagement, and retention.
- Set clear expectations and hold the team accountable while maintaining a positive, inclusive, and safety-focused work environment.
- Analyze store metrics and execute action plans to meet or exceed targets-sales, car count, average repair order, gross profit, labor, productivity, conversion, and controllable expenses.
- Own store-level P&L by driving revenue growth, labor efficiency, cost control, and inventory discipline.
- Manage parts and tire inventory in the POS, including receiving, invoicing, returns, core returns, and warranty tracking.
- Resolve escalated customer concerns with urgency and professionalism, partnering with District leadership and Customer Care as needed.
- Serve as the primary store contact for vendors, facilities, and equipment needs, escalating through the appropriate channels.
- Keep the store clean, safe, organized, and compliant with company standards, safety procedures, and applicable regulatory requirements.
- Work a flexible schedule based on business needs-including opening and closing shifts, weekends, and occasional holidays as applicable; perform other duties as assigned.
What We're Looking ForRequired:The right candidate is a hands-on automotive service or retail leader who can build a strong team, deliver a great customer experience, manage store performance, and create a positive, accountable culture in a fast-paced environment.
- 5+ years of experience in automotive service, tire, retail, or store management, with a strong track record of success in sales, operations, and team leadership.
- Demonstrated ability to motivate, coach, and lead high-performing teams in a fast-paced, customer-facing environment.
- Experience managing store performance, operational plans, KPIs, budgets, labor, inventory, or P&L-related results.
- Strong customer service, sales, problem-solving, and communication skills, with the ability to resolve issues professionally and follow through on commitments.
- Ability to work in a process-driven environment with attention to detail, accountability, and sound judgment.
- Comfortable using POS systems, basic computer tools, reports, and store performance data to guide decisions and coach performance.
- High school diploma or equivalent.
- Valid driver's license and successful completion of a Motor Vehicle Records check.
- Ability to work a flexible schedule based on business needs, including Saturdays, opening and closing shifts, and occasional holidays as applicable.
- Must be 18 years of age or older.
Preferred:- Automotive service, tire, or mechanical experience strongly preferred.
- Previous Store Manager, Assistant Store Manager, Service Manager, or multi-department retail leadership experience preferred.
- State Inspector License, in applicable locations, or ability to obtain within 30 days of hire.
- Associate degree, technical certification, or ASE-related certification preferred.
Growth & DevelopmentWe want you to grow with us. As a Store Manager, you'll build broad leadership capability across people development, customer experience, sales execution, operations, and full financial ownership of your store. Many of our leaders use this role as a launchpad into multi-store and field leadership. Your path could look like: Store Manager 1 District Manager 1 and beyond into regional and field leadership.
Work Environment & Physical Requirements- Automotive shop and retail store environment with exposure to moderate to loud noise, dust, exhaust fumes, lubricants, petroleum products, vapors, and caustic materials.
- Temperature variations may include extreme heat and/or extreme cold.
- Ability to stand for extended periods and walk throughout the store, shop, parking lot, and customer areas as needed.
- Ability to bend, stoop, kneel, crouch, and move throughout the shop and store environment regularly.
- Ability to lift and/or move up to 10 pounds regularly and up to 50 pounds as needed.
- Vision sufficient to detect color, depth, and refocus; use of safety goggles or other PPE as required.
- Ability to communicate with customers, teammates, vendors, field leaders, and support teams.
- Reasonable accommodations may be made for individuals with disabilities.
Ready to Apply?If you're ready to lead a store and grow with a team that has your back, we'd love to meet you. Click Apply to get started-most applications take just a few minutes.
