About the Role:
Responsible for delivering BSI’s audit services to assigned clients in accordance with all BSI, scheme and regulatory requirements to assure timely, cost effective service delivery that assures satisfaction of our customer needs. The individual will conduct various types of audits as Team Leader or Team Member.
Client Manager - Automotive Key Responsibilities:
- Manage a portfolio of assigned clients based on location and ensure a match of qualifications and client contract requirements set by Planners
- Contact clients and confirm the visits, plan the assessments, make travel plans, conduct the assessments and report and managing the results
- Monitor the client accounts to ensure that records, visit cycle, invoicing and other related matters are properly dealt with to assure client satisfaction is maintained
- Follow the training plan developed by the Scheme Director in order to reach assessor status and then Lead Assessor status through the proscribed program (based on the knowledge, skills and experience they have as well as the requirements of the appropriate schemes) and maintain auditor and scheme qualifications
- Lead teams when necessary, mentor, and coach new or inexperienced colleagues as needed to meet the business needs
- Attend any required training and follow all procedures/processes/policies within BSI for management of clients, management of a home based office, use of BSI equipment and communication both internal and external to the organization
- Perform any other assignments as needed to meet assessment delivery business objectives
Education/Qualifications:
