California Motor Direct, Fontana, California location is now seeking a dynamic team member with a proven track record in a used car automotive environment. We are hiring an experienced General Sales Manager to join our team! Now is the time to take your career to the next level. Prospective candidates will possess a desire to be the best of the best. We are focused on the customer and focused on your long-term success.
When you join our team, you'll have access to a total compensation package, which includes great career growth, a friendly work environment, and outstanding benefits....and more:
- Competitive Wages
- Paid Vacation, Sick and Holidays
- Paid Basic Life & AD&D Insurance
- 401K & Match
- Health, Dental, Vision Insurance
- Other Supplemental Insurance options such as: Additional access to Voluntary Term Life & AD&D Insurance Policy; Short Term Disability; Accidental, Critical Illness, and Cancer
In this role, you would be responsible for the overall sales performance, profitability, and operation of the dealership's new and used vehicle sales departments; while providing leadership, direction, and strategic oversight to ensure sales objectives are met, customer satisfaction is maintained at the highest level, and ensuring the dealership's processes and compliance requirements are consistently followed by the sales department employees. The GSM will work with the General Manager to develop and implement sales strategies, manage sales personnel, and work closely with other departments to drive a high-performing, customer-focused culture. You would report directly to the General Manager.
Qualifications:
- High School Diploma or equivalent
- Minimum 5 years of automotive dealership management experience (Sales Manager, GSM, or similar).
- Proven track record of achieving strong sales performance and team development.
- Strong knowledge of automotive retail processes, desking, inventory management, and digital retailing tools.
- Exceptional leadership, communication, and problem-solving skills.
- High level of integrity, professionalism, and ability to lead by example.
- Proficiency with CRM systems, DMS platforms, and OEM reporting systems.
- All applicants must be authorized to work in the USA
- Current California Sales License, required
- Ability to demonstrate the ability to pass pre-employment testing including background checks, MVR, drug test, and valid driver's license
- Must have a valid driver's license and be eligible for coverage under shop insurance policy (Not an excluded driver)
Essential Duties, but not limited to:
- Develop and execute sales strategies to achieve monthly, quarterly, and annual sales and gross profit objectives.
- Analyze market trends, sales data, and inventory position to adjust strategies proactively.
- Monitor and manage new and used vehicle inventory levels, aging, pricing, and online merchandising.
- Ensure appropriate desking practices that maximize profitability while maintaining customer satisfaction.
- Recruit, hire, train, and develop sales managers, finance managers, and sales staff.
- Conduct regular performance reviews, coaching sessions, and accountability meetings.
- Foster a positive, high-energy, goal-driven team environment.
- Enforce dealership policies, processes, and professional standards.
- Ensure the sales process delivers a seamless, transparent, and consistent buying experience.
- Address and resolve customer concerns or escalate issues promptly and professionally.
- Maintain strong relationships with customers, vendors, and OEM partners.
- Oversee daily sales operations including deal approvals, desking, F&I coordination, and CRM utilization.
- Ensure compliance with federal, state, and manufacturer regulations, programs, and guidelines.
- Monitor department expenses to ensure financial and operational efficiency.
- Collaborate with the service, parts, and F&I departments to optimize cross-departmental processes and profitability.
- Prepare and review weekly/monthly sales reports, forecasts, and KPIs.
- Maintain accountability for achieving volume, gross, CSI, and finance penetration targets.
- Present performance updates and action plans to dealership leadership.
Salary Range: $120,000 to $155,000 (Salary + Commission)
Type: Full-time, salary exempt
Apply today and find out all our dealerships have to offer!
