Job DescriptionAre you ready to take your dealership experience to the next level by leading both the sales desk and finance operation? We are looking for a hands-on Automotive Sales and Finance Director / General Sales Manager who can structure deals, develop people, deliver strong results and create a better buying experience for customers.
Our Bellingham operation is looking for an experienced leader who can produce, coach and follow through. If you are an established Finance Director, GSM or F&I Manager ready to take on broader sales-desk and leadership responsibilities, we want to meet you.
Benefits for Automotive Sales and Finance Director- Direct collaboration with ownership on priorities, expectations and improvements.
- Leadership responsibility across sales, desk and F&I operations.
- Opportunity to coach and develop sales and finance professionals.
- Competitive compensation and high income potential.
- Opportunity to improve dealership processes and customer experience.
- A hands-on leadership role where your ideas and results make a difference.
- Health benefits
- A place you can call home!
Responsibilities of Automotive Sales and Finance Director- Desk and structure deals, support trade appraisals and negotiations, and help the team close business.
- Present financing and protection products, work with lenders, secure approvals and complete transactions within approved policies.
- Coach sales and F&I staff, conduct focused huddles and develop consistent sales and finance processes.
- Ensure deal files, signatures, lender stipulations and required documentation are complete and follow transactions through funding.
- Ensure deals comply with applicable policies, regulations and approved dealership procedures.
- Maintain accurate CRM and deal records, monitor follow-up and conversion, and use performance data to coach the team.
- Work closely with BDC, accounting, service and other managers to ensure customer commitments are communicated and fulfilled.
- Resolve customer concerns, document commitments and ensure appropriate follow-up after the sale.
- Audit completed deals and identify opportunities to improve profitability, compliance, process and customer experience.
- Qualifications of Automotive Sales and Finance Director
- Demonstrated dealership experience in sales management, F&I management, Finance Director or GSM leadership.
- Comfortable working both the sales desk and finance process.
- Proven sales and finance performance with strong deal-structuring skills.
- Experience coaching, developing and holding sales and F&I team members accountable.
- Strong organizational discipline with paperwork, lender requirements, customer information and compliance.
- Excellent negotiation, presentation and verbal/written communication skills.
- Customer-first judgment with the ability to balance profitability and customer satisfaction.
- Proficient with dealership CRM and DMS systems; Tekion experience is a plus.
- Valid driver's license.
- Experienced F&I Managers who have taken on sales-desk and coaching responsibilities are encouraged to apply alongside established Finance Directors and General Sales Managers.
