Process finance transactions ensuring compliance with laws
Follow up with customers to ensure satisfaction
Build rapport to create a base of referrals
Set and achieve targeted sales goals
Gain superior product knowledge to assist customers
Ensure timely handling of administrative processes
Benefits
Opportunity to work in a growing, fast-paced industry
Engagement with a luxury automotive brand
Focus on customer satisfaction and loyalty
Supportive team environment
Potential for career advancement within the company
Full Job Description
The Ed Napleton Automotive Group is looking for our next Automotive Finance & Insurance Manager. This is an exciting opportunity in a growing, fast-paced industry. Located at Lexus of Wayzata, the Automotive Finance and Insurance Managermakes credit decisions, submits deals to our lenders for approval and helps bridge disconnects in the sales process. With your background in automotive sales or finance, you'll find the right finance and insurance products for every customer, no matter what their situation.
Job Responsibilities:
Welcome customers to the store and transition them from Sales to Finance during their vehicle purchase process
Work directly with our employees and customers to develop relationships
Determine customer financing needs and payment options based on a consultative interview process
Present a fully transparent pricing menu to customers detailing their financing options and products
Process finance transactions and ensure 100% compliance with all state and federal laws and regulations
Follow up with customers to ensure satisfaction
Build rapport with customers to create a base of referrals
Set and achieve targeted sales goals
Gain superior product knowledge to effectively help customers
Ensure that all administrative processes are handled in a timely fashion and in compliance with company policy
Provide an exceptional customer experience to drive loyalty
Other duties as assigned by management
Job Requirements:
Luxury brand experience is required
Automotive retail experience is required.
High school diploma or equivalent
Proven ability to provide an exceptional customer experience
Ability to set and achieve targeted goals
Highly detail-oriented and organized
Prior Automotive Sales or F&I experience preferred
Demonstrated communication, consultative, interpersonal, and organizational skills
Experience and desire to work with technology
Valid in-state driver's license and an acceptable, safe driving record
18+ years of age or older to comply with the company driving policy
Willingness to undergo a background check and drug screen in accordance with local/law regulations.
