2-5 years experience in automotive finance and insurance management preferred
Track record of maximizing dealership profitability and customer satisfaction
Strong knowledge of finance and insurance products and regulations
Excellent communication, negotiation, and interpersonal skills
Ability to thrive in a fast-paced, team-oriented environment
Proficiency in dealership management software; CDK experience is a plus
Relevant F&I certifications preferred, e.g., AFIP or F&I Manager
Responsibilities
Manage all finance and insurance activities in the dealership
Develop relationships with banks and insurance companies for customer financing
Collaborate with sales staff to structure profitable deals for customers
Review customer credit applications to determine financing options
Present finance options to customers and assist in product selection
Ensure compliance with all relevant finance and insurance regulations
Monitor department performance metrics and develop improvement strategies
Address customer inquiries and complaints regarding finance and insurance
Benefits
Commitment to the company's core values: Integrity, Teamwork, Attention to Detail, Urgency, Personal Growth, and Community
Opportunities for personal growth within the dealership
Supportive and team-oriented work environment
Engagement with competitive financing and insurance rates
A focus on maintaining exceptional customer service standards
Full Job Description
Job Type
Full-time
Description
Position Overview: The Preston Automotive Group is currently seeking a highly motivated and experienced Automotive Finance & Insurance (F&I) Manager to join our team. The selected candidate will be responsible for overseeing all aspects of the finance and insurance department, ensuring compliance with regulations, maximizing profitability, and providing exceptional customer service.
Responsibilities:
Manage all finance and insurance activities within the dealership, including but not limited to, financing, leasing, and insurance products.
Develop and maintain relationships with lending institutions and insurance companies to secure competitive financing and insurance rates for customers.
Work closely with sales personnel to structure deals that meet customers' needs and maximize dealership profitability.
Review customer credit applications and financial information to determine financing options and secure approvals.
Present finance and insurance options to customers, explain terms and conditions, and assist in selecting appropriate products and services.
Ensure compliance with all federal, state, and local regulations governing automotive finance and insurance activities.
Monitor and analyze finance and insurance performance metrics, identify areas for improvement, and implement strategies to optimize department profitability.
Handle customer inquiries, concerns, and complaints related to finance and insurance products in a professional and timely manner.
Stay updated on industry trends, regulatory changes, and best practices in automotive finance and insurance.
Requirements
Commitment to live our company's Core Values of Integrity, Teamwork, Attention to Detail, Urgency, Personal Growth and Community.
Minimum of 2-5 years of experience in automotive finance and insurance management preferred.
Proven track record of success in maximizing dealership profitability and customer satisfaction.
Strong understanding of finance and insurance products, regulations, and compliance requirements.
Excellent communication, negotiation, and interpersonal skills.
Ability to work effectively in a fast-paced, team-oriented environment.
Proficiency in dealership management systems (CDK experience a plus) and finance software applications.
