Automotive Dealer Activation Manager

Description

The Dealer Activation Manager is responsible for executing UVeye's onboarding, relaunch, and enablement processes to ensure every dealer achieves early adoption, operational consistency, and long-term success. This role delivers the structured 90-day activation experience, partners closely with CSMs, and drives the hands-on work that accelerates time-to-value at the dealership. This manager is a frontline operator, conducting training, implementing processes, reinforcing best practices, and supporting new-hire onboarding at dealer locations. They are responsible for bringing structure, clarity, and consistency to every new installation and relaunch, ensuring dealers are fully enabled across all departments.

A Day in the Life & How You'll Make an Impact:

• Own dealer activations from install through first value, ensuring no dead time between "live" and "useful."
• Review activation pipelines: new installs, relaunches, at-risk dealers, and upcoming onsite days
• Align with Sales, CSMs, and Ops on why the dealer bought UVeye and what success looks like in the first 30-60 days
• Validate installs, lane readiness, and data flow so Day 1 is smooth and intentional
• Plan and lead onsite launches and relaunches across service, sales, and BDC

Dealer-Facing Execution

• Lead hands-on dealer activations focused on real workflows and outcomes
• Train teams on how to win with UVeye, not just how to use the product
• Drive adoption in real time: advisors using it, managers reviewing it, leaders caring about it
• Identify friction quickly-process gaps, people issues, or technical blockers-and resolve or escalate fast
• Set clear expectations with GMs and department leaders on what "good" looks like post-activation

Internal Partnership & Follow-Through

• Partner with CSMs to transition dealers cleanly into ongoing success with no dropped balls
• Document activation outcomes, risks, and next steps in Salesforce (clean data enables clean decisions)
• Flag early expansion signals: additional lanes, Atlas, BDC Booster, merchandising, or relaunch needs
• Share feedback and learnings with internal teams to continuously improve installs, product, and process

How You Make an Impact

• Eliminate the gap between installation and value
• Protect renewals before they're ever at risk
• Accelerate expansion by proving value early
• Turn chaos into clarity-fast

This role is the difference between UVeye being installed and UVeye being indispensable.

Requirements

• 3+ years in automotive operations, customer onboarding, training, field enablement, or SaaS deployment roles.
• Strong understanding of dealership workflows (service, reconditioning, variable ops) preferred.
• Comfortable leading onsite training sessions and influencing cross-functional dealer teams.
• Excellent communication, facilitation, and change-management skills.
• Able to travel regularly to support dealer installs, relaunches, and training.

Ideally, we're looking for:

• Dealer achieves adoption benchmarks within the 90-day activation window.
• Significant reduction in relaunch needs and onboarding gaps.
• Consistent execution of training across all install types and markets.
• Strong alignment and handoff to CSMs post-activation.
• Dealer staff demonstrates confidence and independence in daily workflows.
• Positive dealer sentiment and reduced early-lifecycle friction.

Benefits we offer:

• Competitive Medical, Dental, Vision.
• Company 401k Match.
• 20 PTO days, Company paid holidays.
• Career growth as we scale across the US.

Compensation:

UVeye provides salary ranges that comply with the New Jersey State Law on salary transparency in job advertisements. Actual salaries depend on a variety of factors, including experience, qualifications, skills, location, education, and operational needs. The salary range or contractual rate listed does not include bonuses/incentives or other forms of compensation or benefits. The annual base salary range for this position is $90,000-$105,000. In addition this position is eligible for a bonus.

Physical Requirements:

This role may involve on-site or field-based activities. Depending on the position, tasks may include extended periods of sitting, standing, or walking; working in and around vehicle service areas, and dealerships; and performing occasional manual tasks such as bending, or reaching. The role also requires 75% travel. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.