High School diploma or GED required; Bachelor's degree preferred.
Minimum of eight years of hands-on collision repair experience.
Five-plus years of supervisory experience preferred.
One or more years of DMS experience preferred.
Expert knowledge of collision repair processes.
Responsibilities
Build brand, profitability, and culture.
Monitor work-in-process and vehicles due-in based on KPIs.
Collaborate with the executive team to develop operational plans.
Maintain a performance-driven culture aligned with company values.
Develop strong controls for customer receivables and inventory management.
Oversee hiring, development, and succession planning for the team.
Lead morning meetings and ensure effective use of performance boards.
Benefits
Strong company culture.
Competitive vacation and sick time.
Paid holidays and 401(k) plan.
Employer-paid life insurance and health benefits.
Dental, vision, and pet insurance options.
Company discounts for full-time employees.
Full Job Description
FAST-GROWING REPAIR SHOP SEEKING A MOTIVATED GENERAL MANAGER!
What Would You Do? The right candidate will be an empowered leader and change agent that will direct and lead the admin and production teams to ensure that sales, operational, financial, and customer satisfaction metrics are achieved. They will have the resources and support to achieve top-of-the-market growth for themselves and the business. This person is responsible for nurturing and cultivating a positive culture and work environment that aligns with the mission and values of the organization.
What will you be responsible for?
Building the brand, profitability, and culture
Monitors work-in-process and vehicles due-in based on company KPIs.
Collaborates with the executive team to develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate the organization's growth objectives.
Develops and maintains a performance, profitability, accountability, and fun culture by providing day-to-day leadership that mirrors the company's core values and works with the owner and executive team to foster an atmosphere of togetherness between departments and locations.
Develops and upholds strong controls/processes for customer and business receivables, asset turns, parts inventories, and labor costs.
Responsible for the team's hiring, firing, development, and succession plans.
Adheres to appropriate procedures for DRP compliance and continues to complete online exams within requirements.
Responsible for making customer calls as required, keeping files up to date throughout the repair process, and following safety and environmental requirements.
Ensures that required safety inspections and meetings occur and are communicated to staff, works in partnership with the internal audit team, and utilizes Nugen software effectively.
Effectively leads morning scoreboard and admin meetings by ensuring the scoreboard and sublet board are used effectively and instilling a sense of urgency.
Responsible for ensuring all repairs are completed right the first time in adherence to our quality standards.
Leads or assists in preparing an accurate annual budget for the center and monitors achievement by interpreting and analyzing financial statements and accounting schedules on an ongoing basis, looking for efficiencies to aid in profitability.
Develops and grows relationships/partnerships with insurance partners, business partners, and critical industry individuals.
And whatever else it takes to get the job done!
Do you have the necessary education and experience?
A High School diploma or GED is required, but Bachelor's degree from an accredited university or college is preferred.
Thorough/expert knowledge of collision repair processes gained through a minimum of eight years of hands-on industry experience.
Five-plus years of supervisory experience is preferred.
One or more years of DMS experience is preferred.
What are the total Rewards?
CULTURE!!!
Base compensation, Exempt: $80k-$100k annually plus commissions on profits and phantom stock option soon.
Competitive vacation time, sick time, paid holidays, 401(k) employer-paid life insurance, health, dental, vision, and pet insurance, and company discounts for full-time positions.
