Audi Service Advisor

Qualifications

• 2+ years of High-Line Service Advisor experience.
• Automotive knowledge or technician background is advantageous.
• Strong communication and organizational skills.
• Valid driver's license with a good driving record.
• Open availability, including Saturdays.

Responsibilities

• Identify customer concerns and propose suitable solutions.
• Clearly explain required services, costs, and estimated completion times.
• Perform vehicle walk-arounds to understand customer needs.
• Obtain customer approval for services and repairs.
• Offer and review multi-point vehicle inspections.
• Provide precise service estimates to customers.
• Coordinate repair work with technicians and manage repair orders.
• Keep customers updated on repair progress and vehicle status.

Benefits

• Comprehensive medical, dental, and vision plans.
• Paid holidays and PTO.
• Short and long-term disability benefits.
• Paid life insurance coverage.
• 401(k) retirement plan participation.
• Employee stock purchase plan availability.
• Access to the Lithia Learning Center for professional development.
• Vehicle purchase discounts for employees.
• Wellness programs to promote health and well-being.