5-7 years of experience in Jira and Confluence administration and development
Strong understanding of Agile methodologies, particularly SAFe
Proficiency in automating workflows using ScriptRunner and REST APIs
Experience with Jira Cloud and Data Center, including migrations and upgrades
Familiarity with integration tools like GitHub, Jenkins, and ServiceNow
Atlassian certifications (ACP-100, ACP-120, ACP-600, or similar) preferred
Excellent communication skills for translating technical specifications
Responsibilities
Design and maintain Jira projects and workflows aligned with Agile practices
Automate processes using Jira automation rules and ScriptRunner scripts
Develop Confluence spaces and templates for effective documentation
Create dashboards and reports for real-time project visibility
Integrate Jira/Confluence with other platforms using REST APIs
Administer user permissions and governance standards for security
Gather requirements from stakeholders to deliver scalable solutions
Benefits
Opportunity to work in a dynamic, Agile-focused environment
Access to continuous learning and professional development
Collaboration with cross-functional teams and vendors
Involvement in high-impact projects across the organization
Supportive culture that values innovation and proactive problem-solving
Full Job Description
Description
Client is seeking an experienced Jira and Confluence Developer to design, build, and maintain the Atlassian tooling that supports its enterprise Agile delivery, program governance, and engineering collaboration.
You will configure and extend Jira and Confluence, automate workflows, and build integrations so that teams across technology, quality engineering, and program management have consistent, reliable, real-time visibility into their work.
The ideal candidate combines hands-on Atlassian administration and development skills (workflows, ScriptRunner, REST APIs, automation) with a practical understanding of Agile, SAFe, and portfolio-level reporting.
Client is seeking an experienced Jira and Confluence Developer to design, build, and maintain the Atlassian tooling that supports its enterprise Agile delivery, program governance, and engineering collaboration.
You will configure and extend Jira and Confluence, automate workflows, and build integrations so that teams across technology, quality engineering, and program management have consistent, reliable, real-time visibility into their work.
The ideal candidate combines hands-on Atlassian administration and development skills (workflows, ScriptRunner, REST APIs, automation) with a practical understanding of Agile, SAFe, and portfolio-level reporting.
Requirements
Design, configure, and maintain Jira projects, workflows, issue types, custom fields, and schemes that align with enterprise Agile and SAFe practices
Build and maintain Jira automation rules and ScriptRunner scripts to eliminate manual effort and enforce process consistency
Develop and manage Confluence spaces, templates, macros, and page structures for documentation, knowledge sharing, and program reporting
Create dashboards, filters, and reports (JQL, eazyBI, or BI tools) that give program managers and leadership real-time status, risk, and dependency visibility
Develop integrations between Jira/Confluence and other platforms (CI/CD, test management, ITSM, collaboration tools) using REST APIs and webhooks
Administer permissions, user groups, and governance standards to keep access secure and compliant
Gather requirements from Product Owners, Scrum Masters, Program Managers, and QA leads, and deliver scalable configuration solutions
Support migrations, upgrades, plugin evaluations, and performance tuning of the Atlassian environment
Troubleshoot and resolve user issues, and provide training, documentation, and best-practice guidance to teams
Maintain configuration documentation, change logs, and release notes for all Atlassian changes
Partner with cross-functional and vendor teams to standardize tooling and reporting across programs
GlobalLogic estimates the starting pay range for this role to be performed in [Frisco, TX] is $95000 to $100000 and reflects base salary only. This pay range is provided as a good-faith estimate, and the amount offered may be higher or lower. GlobalLogic takes many factors into consideration in making an offer, including candidate qualifications, work experience, operational needs, travel and onsite requirements, internal peer equity, prevailing wage, responsibilities, and other market
Job responsibilities
Atlassian certifications (ACP-100, ACP-120, ACP-600, or similar)
Experience with Jira Cloud and Data Center, including migrations and upgrades
Integration experience with tools such as GitHub/GitLab, Jenkins, ServiceNow, Slack/Teams, and test management or automation platforms
Experience with Forge or Connect app development
Familiarity with SSO/SAML, SQL, and enterprise governance and compliance requirements
Experience in telecom, large-scale enterprise, or multi-vendor delivery environments
Cultural Fit
Self-Starter: A highly proactive individual with a passion for innovation and continuous skill development in a rapidly evolving platform.
Communication: Exceptional communication skills with the ability to translate complex business needs into clear, actionable technical specifications and vice versa.
Delivery Focus: Proven track record of delivering high-quality, stable, and user-centric Jira customizations in a large-scale enterprise environment.
About GlobalLogic
GlobalLogic is a digital product engineering company that provides software development, design, and consulting services to businesses in various industries. The company was founded in 2000 and is headquartered in San Jose, California. GlobalLogic has over 20,000 employees in 14 countries and has worked with over 400 clients, including many Fortune 500 companies. The company's services include product engineering, digital transformation, and customer experience design. GlobalLogic is committed to delivering innovative solutions that help its clients stay ahead of the competition.
