Associate Optometrist (Calgary, AB)

EssilorLuxottica • $80K — $100K *
Calgary, AB T1Y 7M8In-Person
Healthcare
Less than 5 years of experience
2 months ago
Job Overview by Ladders

Qualifications

  • Doctor of Optometry degree required
  • Proficient in current Optometric technology and practices
  • Strong verbal and written communication skills
  • Effective organizational and time management abilities

Responsibilities

  • Deliver exceptional patient service through the NECE program
  • Assist in patient greetings and phone management
  • Conduct all services in line with clinical protocols
  • Ensure accurate diagnoses and recommendations for patients
  • Establish and maintain positive Doctor/Patient relationships
  • Coach Associate Doctors on clinical protocols and quality standards
  • Communicate with store associates to create a seamless eyecare experience

Benefits

  • Health care benefits
  • Retirement savings options
  • Paid time off and vacation
  • Employee discounts
  • Potential for competitive bonuses and commission plans
Full Job Description
Requisition ID: 924601 Store #: 005800 Pearle Vision
Position: Full-Time
Total Rewards: Benefits/Incentive Information

The Associate Optometrist is responsible for creating exceptional value in the lives of our patients by delivering and leading the execution of NECE. Partners with the Store Manager and Field Leadership Team to build and secure a safe and motivating work environment that encourages commitment, innovation, success, and continued growth for the organization

MAJOR DUTIES & RESPONSIBILITIES
  • Conveys a 100% commitment to providing excellent Patient/Customer Service through delivering and leading the execution of NECE.
  • Assists with greeting patients and answering phones when needed.
  • Conducts all service in accordance with Clinical Protocols and accepted standards of care.
  • Ensures all patients receive accurate diagnosis and appropriate recommendations.
  • Establishes a positive Doctor/Patient relationship.
  • Coaches Associate Doctors on clinical protocols (Audits charts as appropriate).
  • Communicates effectively with all store associates to ensure a seamless eyecare experience and beneficial patient outcome by:
    • Uncovering patients' multiple needs and prescribing products and services to meet those needs
    • Effective transitioning of patients to a sales associate with dialogue regarding the patient's needs and prescribed products and services
  • Focuses on developing the most qualified Associate Doctors and store associates by ensuring training in the following areas:
    • Orientation
    • Front desk procedures
    • Pre-testing
    • Telephone skills
    • Contact Lens Training
    • Clinical Protocols
    • Pearle Certified Eyecare
    • Company safety, Diversity, HIPPA, and Loss Prevention
    • Leadership and Management
  • Encourages associate decision making at the level closest to the patient.
  • Delivers clear, motivating, and constructive feedback to Associate Doctors and associates in a timely manner.
  • Confronts problem performers directly without delay in conjunction with Store Manager; initiates appropriate disciplinary action when necessary and follows up to monitor progress.
  • Partners with Store Manager to complete annual performance reviews for Associate Doctors.
  • Provides feedback to the Store Manager for store associates' reviews.
  • Collaborates with Store Manager to achieve total store success.
  • Strives to achieve "Far Exceeds Expectations" on all targets set for the following areas:
    • Secret shops
    • Sales plan % to goal
    • Exam growth
    • Store profitability
    • Ancillary Services/ Adherence to Clinical Protocols
    • Key Performance Indicators
  • Recruits and selects high caliber staff in conjunction with Store Manager.
  • Collaborates with Store Manager to forecast staffing needs accurately based on business trends.
  • Adheres to approved staffing and scheduling guidelines.
  • Supervises and validates receipt of CL diagnostics and physical inventory.
  • Ensures Managed Vision Care claims are processed timely and accurately.
  • Takes ownership for ensuring that the doctor's office supplies and company approved forms are ordered in a timely manner.
  • Takes pride in the appearance of the office and store and ensures visual displays are in accordance with company provided guidelines.


BASIC QUALIFICATIONS
  • Doctor of Optometry
  • Required knowledge of current Optometric technology and practices
  • Developed communication skills, both verbal and written
  • Organization and time management skills

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

About EssilorLuxottica

EssilorLuxottica Careers

Joining EssilorLuxottica means becoming part of a global community of esteemed professionals dedicated to propelling the eyewear industry forward through innovation and leadership. EssilorLuxottica, the leader in lens and eyewear manufacture, offers a plethora of job opportunities that promise not only professional growth but also a commitment to diversity and career development.

Explore Job Opportunities

EssilorLuxottica is on the lookout for talented individuals who are eager to drive change and excel in their careers. The company offers various positions that cater to a wide range of skills and experiences. Whether you're seeking an entry-level role or a more senior position, EssilorLuxottica provides a platform where your professional skills can flourish.

Internship Programs

Start your career with EssilorLuxottica through its dynamic internship programs. These opportunities allow you to apply your academic knowledge in real-world scenarios, enhancing your job prospects and providing you with invaluable industry experience. Internships at EssilorLuxottica are a stepping stone to full-time employment and open doors to extensive networking and mentorship from leaders in the field.

Culture and Benefits

EssilorLuxottica is committed to fostering a workplace culture that values teamwork, creativity, and diversity. Employees enjoy a range of benefits designed to support their lifestyle and well-being, including comprehensive health benefits, flexible working conditions, and continuous diversity training. EssilorLuxottica's inclusive environment encourages every team member to bring their unique perspectives to the table.

Professional Growth and Development

Career advancement is a cornerstone of EssilorLuxottica's employment philosophy. The company invests in leadership training and professional development programs that empower employees to hone their skills and advance their careers. Through personalized career paths, employees can navigate their professional journeys effectively.

Hiring Process

The hiring process at EssilorLuxottica is designed to be transparent and engaging. Candidates are encouraged to showcase their skills and experience through a detailed resume and during the interview process. EssilorLuxottica values a thorough approach to ensure that all potential hires are a fit for the company’s culture and job demands.

Networking and Innovation

At EssilorLuxottica, networking and innovation go hand in hand. Employees are encouraged to collaborate across teams and regions to foster innovation that leads to industry breakthroughs. The company's global presence offers unparalleled opportunities for networking and personal growth within the industry.

Join the EssilorLuxottica Team

Search open positions that match your skills and interests on the EssilorLuxottica Jobs portal. The team seeks passionate, curious, and solution-driven team players ready to contribute to the company's mission of redefining the eyewear industry.

Stay Connected with EssilorLuxottica Careers

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Learn more about EssilorLuxottica
Industry
Retail & Consumer Goods
* Ladders Estimates

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