Knowledge of current Optometric technology and practices
Strong verbal and written communication skills
Excellent organization and time management abilities
Responsibilities
Deliver exceptional patient/customer service through NECE execution
Assist with patient greetings and phone inquiries
Conduct services per clinical protocols and standards of care
Ensure accurate diagnoses and appropriate recommendations for patients
Establish positive relationships with patients
Coach Associate Doctors on clinical protocols and audit charts
Communicate effectively with store associates for seamless patient experiences
Benefits
Health care coverage
Retirement savings plan
Paid time off and vacation
Employee discounts
Competitive bonus and/or commission plan
Full Job Description
Requisition ID: 948654 Store #: 006266 Pearle Vision Position: Full-Time Total Rewards: Benefits/Incentive Information
JOB DESCRIPTION
GENERAL FUNCTION
The Associate Optometrist is responsible for creating exceptional value in the lives of our patients by delivering and leading the execution of NECE. Partners with the Store Manager and Field Leadership Team to build and secure a safe and motivating work environment that encourages commitment, innovation, success, and continued growth for the organization
MAJOR DUTIES & RESPONSIBILITIES
Conveys a 100% commitment to providing excellent Patient/Customer Service through delivering and leading the execution of NECE.
Assists with greeting patients and answering phones when needed.
Conducts all service in accordance with Clinical Protocols and accepted standards of care.
Ensures all patients receive accurate diagnosis and appropriate recommendations.
Establishes a positive Doctor/Patient relationship.
Coaches Associate Doctors on clinical protocols (Audits charts as appropriate).
Communicates effectively with all store associates to ensure a seamless eyecare experience and beneficial patient outcome by:
Uncovering patients' multiple needs and prescribing products and services to meet those needs
Effective transitioning of patients to a sales associate with dialogue regarding the patient's needs and prescribed products and services
Focuses on developing the most qualified Associate Doctors and store associates by ensuring training in the following areas:
Orientation
Front desk procedures
Pre-testing
Telephone skills
Contact Lens Training
Clinical Protocols
Pearle Certified Eyecare
Company safety, Diversity, HIPPA, and Loss Prevention
Leadership and Management
Encourages associate decision making at the level closest to the patient.
Delivers clear, motivating, and constructive feedback to Associate Doctors and associates in a timely manner.
Confronts problem performers directly without delay in conjunction with Store Manager; initiates appropriate disciplinary action when necessary and follows up to monitor progress.
Partners with Store Manager to complete annual performance reviews for Associate Doctors.
Provides feedback to the Store Manager for store associates' reviews.
Collaborates with Store Manager to achieve total store success.
Strives to achieve "Far Exceeds Expectations" on all targets set for the following areas:
Secret shops
Sales plan % to goal
Exam growth
Store profitability
Ancillary Services/ Adherence to Clinical Protocols
Key Performance Indicators
Recruits and selects high caliber staff in conjunction with Store Manager.
Collaborates with Store Manager to forecast staffing needs accurately based on business trends.
Adheres to approved staffing and scheduling guidelines.
Supervises and validates receipt of CL diagnostics and physical inventory.
Ensures Managed Vision Care claims are processed timely and accurately.
Takes ownership for ensuring that the doctor's office supplies and company approved forms are ordered in a timely manner.
Takes pride in the appearance of the office and store and ensures visual displays are in accordance with company provided guidelines.
BASIC QUALIFICATIONS
Doctor of Optometry
Required knowledge of current Optometric technology and practices
Developed communication skills, both verbal and written
Organization and time management skills
Pay Range: $550-$650 per day
This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
About EssilorLuxottica
EssilorLuxottica Careers
Joining EssilorLuxottica means becoming part of a global community of esteemed professionals dedicated to propelling the eyewear industry forward through innovation and leadership. EssilorLuxottica, the leader in lens and eyewear manufacture, offers a plethora of job opportunities that promise not only professional growth but also a commitment to diversity and career development.
Explore Job Opportunities
EssilorLuxottica is on the lookout for talented individuals who are eager to drive change and excel in their careers. The company offers various positions that cater to a wide range of skills and experiences. Whether you're seeking an entry-level role or a more senior position, EssilorLuxottica provides a platform where your professional skills can flourish.
Internship Programs
Start your career with EssilorLuxottica through its dynamic internship programs. These opportunities allow you to apply your academic knowledge in real-world scenarios, enhancing your job prospects and providing you with invaluable industry experience. Internships at EssilorLuxottica are a stepping stone to full-time employment and open doors to extensive networking and mentorship from leaders in the field.
Culture and Benefits
EssilorLuxottica is committed to fostering a workplace culture that values teamwork, creativity, and diversity. Employees enjoy a range of benefits designed to support their lifestyle and well-being, including comprehensive health benefits, flexible working conditions, and continuous diversity training. EssilorLuxottica's inclusive environment encourages every team member to bring their unique perspectives to the table.
Professional Growth and Development
Career advancement is a cornerstone of EssilorLuxottica's employment philosophy. The company invests in leadership training and professional development programs that empower employees to hone their skills and advance their careers. Through personalized career paths, employees can navigate their professional journeys effectively.
Hiring Process
The hiring process at EssilorLuxottica is designed to be transparent and engaging. Candidates are encouraged to showcase their skills and experience through a detailed resume and during the interview process. EssilorLuxottica values a thorough approach to ensure that all potential hires are a fit for the company’s culture and job demands.
Networking and Innovation
At EssilorLuxottica, networking and innovation go hand in hand. Employees are encouraged to collaborate across teams and regions to foster innovation that leads to industry breakthroughs. The company's global presence offers unparalleled opportunities for networking and personal growth within the industry.
Join the EssilorLuxottica Team
Search open positions that match your skills and interests on the EssilorLuxottica Jobs portal. The team seeks passionate, curious, and solution-driven team players ready to contribute to the company's mission of redefining the eyewear industry.
Stay Connected with EssilorLuxottica Careers
Keep up to date with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the professionals who are part of EssilorLuxottica. Subscribe to receive job alerts, latest news, and insider tips tailored to your preferences. Discover what exciting and rewarding opportunities await at EssilorLuxottica.
READ CAREERS BLOG
Job Alert Emails
Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. See what exciting and rewarding opportunities await at EssilorLuxottica.
