Job Title: Associate Manager, Operations Management (L4) Job Code: 44362 Job Location: Londonderry, NH Job Schedule: 9/80: Employees work 9 out of every 14 days - totaling 80 hours worked - and have every other Friday off Position Overview:The Operations Manager is responsible for the safety, cost, quality, delivery, and productivity of the manufacturing teams assigned. This position will work closely with multiple functional areas to optimize material flow, equipment, and manpower within the area to meet or exceed daily business objectives. The leader in this position must drive continuous improvement and remove waste and cost from their product lines and improve material flows within the manufacturing process.
Essential Responsibilities:- Provide day to day leadership to the Production Supervisors, Group Leaders, and team members
- Assume dotted line leadership of Integrated Production Team resources (QE, ME, Planner, etc.)
- Ensure that shift activities are communicated consistently and effectively by Production Supervisors to production team members
- Assist in developing the production build plan; oversee the daily execution of the plan.
- Keep team informed, clearly communicate goals and objectives to subordinates and assist them as necessary in developing effective daily production plans.
- Responsible for ensuring all deliveries are completed on schedule.
- Monitor daily throughput and address any shortfalls to daily production plan.
- Define and hold teams accountable for production KPIs: safety, quality, delivery, cost, etc.
- Review Daily Management Boards, lead daily production standups and daily/weekly meetings.
- Assures conformance to product specifications and work instructions.
- Leads yield improvement activities, drives measures to improve production methods, equipment performance, and quality of product utilizing Lean Manufacturing Principles.
- Identify and perform capital equipment justification and process capital equipment request (CER) as required.
- Drive advanced data collection and analysis for process mapping & cost reduction opportunities.
- Performs weekly, monthly and quarterly staffing requirement evaluations, identify any excesses or shortfalls in staffing, take action to resolve any deficiencies or excess to the plan.
- Conducts periodic assessments of all work areas for safety and cleanliness. Identify any issues, concerns or areas for improvement. Lead team in Safety, 5S, ESD, and FOD protocols, be exemplary role model.
- Continually review and enforce the use and maintenance of work instructions, routers, logs, scrap tickets, training matrix, calibration requirements and company procedures.
- Provide daily, weekly and monthly status reports as required. Create & present monthly product & program presentations as required.
Basic Qualifications:- Bachelor's Degree and minimum 7 years prior related experience. Graduate Degree with a minimum of 5 years of prior related experience. In lieu of a degree, minimum of 11 years of prior related experience
Preferred Qualifications:- Experience in Operations, Project Management and/or Program Management
- Excellent client-facing and internal communication skills
- Excellent written and verbal communication skills
- Solid organizational skills including attention to detail and multitasking skills
- Strong working knowledge of Microsoft Office
- Proven record of delivering end-to-end stakeholder requirements, documenting mapping and data transformation rules, data validation rules and error handling.
- Ability to write epics and user stories on behalf of the business product owner
- Strong business process flow documentation and diagramming skills
- Develop functional specifications and training plans
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