Brightview Senior Living

Associate Executive Director

Brightview Senior Living$105K — $115K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree in a related field or equivalent experience.
  • 1-3 years of management experience in a similar setting.
  • Proficiency in MS Office and industry-specific software for marketing, payroll, and accounts management.
  • Compliance with state licensing requirements where applicable.
  • Strong customer service, interpersonal, and communication skills.
  • Proven leadership ability to drive results through team collaboration.
  • Capability to prioritize and manage multiple tasks effectively.

Responsibilities

  • Assist the Executive Director in overseeing daily operations.
  • Ensure exceptional service quality and resident satisfaction.
  • Supervise three to five department heads and support indirect reports.
  • Recruit, train, and evaluate associates based on performance metrics.
  • Plan, assign, and direct various operational tasks.
  • Address issues and resolve complaints proactively.
  • Lead initiatives across multiple operational facets including hospitality and health services.

Benefits

  • Comprehensive benefits package for associates.
  • Opportunities for professional development and career growth.
  • Supportive and collaborative work environment.
  • Ability to make a difference in residents' lives.
  • Flexibility and independence in managing community operations.
Full Job Description
Overview

The Associate Executive Director for Brightview will embrace the vision, the mission and the vibrancy of the organization and will help lead a team in creating and maintaining a vibrant and engaging living environment for Brightview residents… and a great place to work for its Associates.  This position will initially support communities in our Baltimore Regions, with rotations and training in Harford and Anne Arundel Counties. 

 

 

Responsibilities

 

In this role, you will work in an entrepreneurial environment and will be empowered to assist with leading your community with creativity and independence.  You will help the Executive Director oversee day to day business operations to ensure exceptional quality and service, sustained resident satisfaction and associate engagement, operational efficiency, and strong financial results.  

As the Associate Executive Director, you’ll be involved in every facet of the operation – Hospitality, Health Services, Dining, Programming, Sales, Maintenance, and the Business Office.  You’ll have the opportunity to truly make your mark while making a difference in the lives of both residents and associates. 

 

We will leverage your existing leadership, management, and customer service skills, and in turn we will give you the experience and information you’ll need to be successful in the future as an Executive Director for Brightview in this region.

 

 

Supervisory responsibilities will be determined by community but generally consist of the direct oversight of three to five department heads, assisting the Executive Director with the direction of the remaining Department Heads and all other associates as indirect reports.  You'll carry out supervisory responsibilities in accordance with Brightview's policies and procedures and applicable laws.  Responsibilities include interviewing, hiring and training associates; planning, assigning and directing work; evaluating performance; rewarding and disciplining associates and addressing complaints and resolving problems. ​

 

 

 

Salary Range$105,000-$115,000/year Compensation Disclosure

The salary range mentioned above reflects the potential pay for this role and does not include bonuses or additional incentives (if applicable), nor does it include the value of our benefit program. Offers will consider factors like experience, qualifications, location, community size (if relevant), certifications/training, etc. Brightview regularly reviews and adjusts compensation ranges.

Qualifications

                      

  • Bachelor’s degree in related field and/or equivalent experience.
  • One to three years of management experience in a similar environment.
  • Proficient in MS Office products, internet and industry specific software programs for marketing, payroll and accounts payable/receivable.
  • Meet state licensing requirements (where applicable).
  • Excellent customer service, interpersonal, and communication skills.
  • Demonstrated ability to lead people and get results through others.
  • Ability to make independent decisions when circumstances warrant such action.
  • Ability to prioritize, organize and manage multiple tasks.
  • Problem analysis and resolution at both strategic and functional levels.
  • Ability to effectively communicate in English.

 

 

About Brightview Senior Living

Brightview Senior Living is a privately held company that provides senior living services. The company offers independent living, assisted living, and memory care services. Brightview Senior Living operates in eight states across the United States. The company was founded in 1999 and is headquartered in Timonium, Maryland.
Learn more about Brightview Senior Living
Size
5,000 employees
Industry
Founded
1999
5 Year Trend
+10%
Revenue
$500 million

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