Associate Director, Web Experience Delivery

In this role, you will lead the people, craft, and production engine that brings Bio-Rad’s digital experiences to life across bio-rad.com (BRC) and MyBio-Rad. Reporting to the Head of eBusiness, this role manages the Web Content, UX Design & Research, and Front-End Development functions, and is accountable for the quality, throughput, and operational health of the web production system that serves both the public facing website (BRC) and the signed-in (MyBio-Rad) experience. 

As the Associate Director, you’ll set standards across SXO, content, design, research, front-end engineering, and site performance; owns the production operating model, intake, and capacity planning; and ensures consistent execution against marketing requests, the eBusiness roadmap, and overall organizational needs. Partnering closely with the BRC and MyBio-Rad Product Owners, this leader translates prioritized product decisions into shipped, high-quality experiences while developing managers, building team capability, and driving continuous improvement in how digital workflows from request to launch. The role operates in a highly regulated environment and ensures all production work adheres to applicable privacy, accessibility, regulatory, and quality standards. 

How You’ll Make an Impact:

• Develop and grow the managers behind Web Content, UX Design & Research, and Front-End Development, setting clear performance expectations, building bench strength, and creating career pathways that raise the craft ceiling across every web discipline. 
• Design and run the operating model, intake, prioritization, and capacity planning that serve Product Owners and Marketing as a shared-services function, delivering transparent trade-offs and predictable, on-time delivery across bio-rad.com and MyBio-Rad. 
• Partner closely with the BRC and MyBio-Rad Product Owners and the eCommerce Director to translate prioritized roadmap decisions into launched work, serving as the production-side counterpart to product strategy and resolving cross-team dependencies before they slow delivery. 
• Establish and uphold standards across SEO/AEO, content, design, research, A/B testing, front-end engineering, and site performance (Core Web Vitals), ensuring every experience meets accessibility, brand, and regulatory standards in a highly regulated environment. 
• Drive measurable improvement and innovation in how work gets done by defining and acting on production KPIs while continuously modernizing tooling, automation, ways of working, and vendor partnerships to increase quality, speed, and team capacity over time.  

What You Bring: 

• Education: Bachelor’s or Master’s degree in Business Administration, Life Sciences, or related field preferred.
• Work Experience: Minimum 10+ years of experience in strategy development and execution (required) 
• Production operating model expertise — Proven ability to build and run intake, capacity planning, prioritization frameworks, and throughput measurement for shared-services teams, making defensible, data-informed trade-offs that balance speed, quality, and cost. 
• Executive presence and cross-functional influence — Strong stakeholder management skills with a track record of influencing senior leaders and partner peers across IT, Marketing, and Commercial, and translating complex technical, design, and operational concepts into clear executive narratives. 
• Deep web platform and regulated-industry knowledge — Hands-on command of modern web ecosystems (CMS, eCommerce, personalization, analytics, SEO/SEM, design systems, A/B testing) and web performance (Core Web Vitals), paired with working knowledge of privacy (GDPR, CCPA), accessibility (WCAG), and digital governance standards.

Location: Bio-Rad is pleased to offer the flexibility of Remote Work for this role anywhere in the U.S.

Total Rewards Package: At Bio-Rad, we’re empowered by our purpose and recognize that our employees are as well. That’s why we offer a competitive and comprehensive Total Rewards Program that provides value, quality, and inclusivity while satisfying the diverse needs of our evolving workforce. Bio-Rad's robust offerings serve to enrich the overall health, wealth, and wellbeing of our employees and their families through the various stages of an employee’s work and life cycle.

Benefits: We’re proud to offer a variety of options, including competitive medical plans for you and your family, free HSA funds, a new fertility offering with stipend, group life and disability, paid parental leave, 401k plus profit sharing, an employee stock purchase program, a new upgraded and streamlined mental health platform, extensive learning and development opportunities, education benefits, student debt relief program, pet insurance, wellness challenges and support, paid time off, Employee Resource Groups (ERG’s), and more! 

Compensation: The estimated base salary range for this position is $179,400 to $246,600 at the time of posting. This range is inclusive of all geographic locations within the United States*. Actual compensation will be provided in writing at the time of an offer, if applicable, and is based on several factors we believe fairly and accurately impact compensation, including geographic location, experience, knowledge, skills, abilities, and other job permitted factors. This position is eligible for a variable annual bonus, which is dependent upon achievement of your individual objectives and Company performance. *Minimum reflects our lowest paying locations, and the top end reflects our highest paying locations. The range in your geographic location will vary but will be within the indicated ranges.