The Associate Director (AD) TMF Operations will be responsible for leading day-to-day TMF operational strategy, oversight, inspection readiness, sponsor QC oversight, metrics management, issue escalation, and governance across the TMF operating model. This role will ensure that TMF processes are consistently executed, inspection-ready, and aligned with regulatory expectations, internal standards, study needs, and sponsor oversight obligations.
This individual will serve as the primary business owner for TMF operational quality and will manage FSP resources supporting TMF activities. The role requires strong TMF expertise, disciplined execution, vendor oversight capability, inspection readiness experience, and the ability to drive consistent performance across studies, teams, and partners.
Summary of Job Highlight
• Lead TMF operations across assigned studies, programs, or the enterprise TMF model to support complete, accurate, timely, and inspection-ready documentation
• Manage and oversee FSP TMF resources, including workload management, performance expectations, issue resolution, quality review, and escalation of operational risks
• Establish and maintain consistent TMF QC oversight processes, including sponsor QC review, sampling strategy, quality issue tracking, and remediation follow-up
• Monitor TMF health, completeness, timeliness, quality, and inspection readiness metrics to identify trends, risks, and corrective actions
Key Responsibilities
TMF Operations & Inspection Readiness
• Lead TMF operations, ensuring documentation is complete, accurate, timely, and inspection-ready.
• Lead or support periodic TMF reviews, risk-based QC activities, completeness assessments, and inspection-readiness reviews.
• Ensure TMF processes align with the TMF Plan, study milestones, the CDISC TMF Reference Model, internal procedures, and applicable regulatory expectations.
• Support inspection and audit preparation, including TMF storyboarding, document retrieval readiness, issue remediation, and response support.
FSP, Vendor & Sponsor Oversight
• Manage and provide oversight of FSP TMF resources, including workload management, performance expectations, issue resolution, quality review, and escalation of operational risks.
• Establish and maintain consistent TMF QC oversight processes, including sponsor QC review, sampling strategy, quality issue tracking, and remediation follow-up.
• Partner with Clinical Operations, Study Teams, Quality, Regulatory, Clinical Systems, and vendors to ensure TMF expectations are understood and consistently executed.
Metrics, Risk Management & Continuous Improvement
• Monitor TMF health, completeness, timeliness, quality, and inspection readiness metrics; identify trends, risks, and areas requiring corrective action.
• Lead TMF issue management and escalation, ensuring gaps, overdue records, quality findings, and systemic risks are documented, assigned, tracked, and resolved.
• Drive consistent adoption of TMF processes, tools, templates, naming conventions, metadata expectations, and quality standards.
• Partner with the Clinical Capabilities Innovation Lead to ensure AI-enabled TMF workflows are operationally sound, compliant, and supported by appropriate human oversight.
• Identify continuous improvement opportunities across TMF operations, QC, metrics, governance, vendor oversight, and inspection readiness.
Required & Desired Qualifications
• Bachelor's degree required; degree in life sciences, health sciences, clinical research, or related field preferred.
• Strong experience in TMF operations, eTMF oversight, clinical documentation, clinical operations, or inspection readiness.
• Experience managing or overseeing FSP, CRO, or vendor-supported TMF activities.
• Strong knowledge of GCP, essential records, inspection readiness, sponsor oversight, and TMF health expectations.
• Experience with eTMF systems required; Veeva Vault eTMF experience strongly preferred.
• Familiarity with the CDISC TMF Reference Model preferred.
• Experience developing or managing TMF metrics, QC processes, issue logs, remediation plans, and governance materials.
• Strong organizational, communication, escalation, and stakeholder management skills.
• Ability to manage competing priorities across studies, vendors, and internal stakeholders.
• Inspection, audit, or health authority readiness experience strongly preferred.
Competencies
• TMF operations leadership
• Inspection readiness
• Sponsor oversight
• FSP and vendor management
• QC and quality issue management
• Metrics and governance
• Risk-based TMF review
• Clinical documentation standards
• Cross-functional communication
• Operational discipline
Madrigal offers a competitive Total Rewards strategy to attract and retain top talent and is inclusive of base pay, bonus, equity, and a generous benefits package. Full-time employees are eligible for base salary, bonus, equity, and a comprehensive benefits suite. Base salary is determined by several factors including the candidate's qualifications, skills, education, experience, business needs, and market demands.
As of the date of this posting, a good faith estimate of the current pay scale for this position, applicable to all candidates, is $179,364 - $205,678 per year. We comply with all applicable minimum wage laws.
All full-time employees receive equity, which reinforces our ownership culture and offers meaningful opportunity for our employees to share in the success they help create. By aligning individual and company performance, we empower employees to think like owners, giving them a stake in the organization.
Full-time employees are also eligible for comprehensive benefits, including flexible paid time off, medical, dental, vision and life/disability insurance, and 401(k) offerings (i.e., traditional, Roth, and employer match) in accordance with applicable plans. We also offer additional voluntary benefits like supplemental life insurance, legal services, and other offerings. In addition, we offer mental health benefits through our Employee Assistance Program for employees and their family. The company also provides other benefits in accordance with applicable federal, state, and local laws.
Applications are being accepted on an ongoing basis and can be submitted through our Madrigal Careers site.
Please be aware that we have received reports of individuals misrepresenting themselves as Madrigal Pharmaceuticals' Hiring Managers, seeking to engage with job candidates through fraudulent online advertisements or job posting sites. These unauthorized individuals are using Madrigal's name and logo in an attempt to solicit up-front fees and obtain personal information from interested job candidates. Please know that Madrigal does not conduct interviews via text or in chat rooms; conduct interviews via Skype, RingCentral or solely via telephone; charge candidates an advance fee of any kind (e.g., fees for purchasing equipment); nor does it offer positions of employment without undergoing a thorough recruiting process.
Please also note that any correspondence with regard to employment would come from an authorized madrigalpharma.com email address or from an email address from one of our trusted search firm partners. We are aware that incorrect/fraudulent email addresses, with Madrigal misspelled, have been utilized in these most recent fraud attempts. If you receive unsolicited employment offers from people claiming to work for or on behalf of Madrigal, we recommend that you: do not respond to their questions; do not open any attachments; and do not click on any hyperlinks. Any questions regarding the legitimacy of job-related contacts can be directed to [redacted].
