THE ROLE:The Associate Director, Project Management is a critical contributor within the DEPT® Delivery team - responsible for managing the successful execution of high-value digital experiences and projects across web, product, and brand engagements. You'll work cross-functionally to bring ideas to life, turning strategic direction into high-quality, on-time delivery.
This role requires a strong sense of ownership, comfort with complexity, and the ability to manage multiple stakeholders across timelines, disciplines, and workflows. You will act as a central liaison between internal teams and clients, advocating for both process efficiency and creative excellence.
You are fluent in the tools, methods, and mindsets of digital production - and energized by building great work through strong collaboration, structured planning, and proactive problem-solving.
WHAT YOU'LL DO This role requires a proven track record of best-in-class delivery, and you'll be expected to manage a variety of tasks and projects, including:
- Project Leadership & Management:
- Manage mid-sized to large-scale digital projects with budgets typically ranging from $1M - $3M, across websites, digital platforms, content, and campaign initiatives.
- Define project scope, deliverables, timelines, and resourcing plans in collaboration with cross-functional teams.
- Drive end-to-end execution, from kick-off to delivery, ensuring work is delivered on time, on brief, and within budget.
- Identify risks, resolve blockers, and escalate challenges early with solution-oriented thinking.
- Monitor and manage project financials including estimates, actuals, ETC (Estimate to Complete), and EAC (Estimate at Completion).
- Anticipate risks and blockers; proactively resolve issues or escalate as needed.
- Process Improvement & Team Collaboration:
- Identify opportunities to streamline project workflows and reduce operational friction.
- Collaborate with internal teams to evolve delivery processes, templates, and ways of working.
- Support the integration of new tools or practices that improve efficiency and cross-discipline collaboration.
- Champion consistency in documentation, QA, and project standards.
- Client & Stakeholder Relations:
- Serve as a key client point of contact on day-to-day delivery needs - communicating clearly, managing expectations, and keeping momentum.
- Prepare agendas, run project meetings, and ensure alignment across stakeholders.
- Document decisions, action items, and next steps with clarity and follow-through.
- Build strong working relationships across departments to keep work flowing smoothly and transparently.
- Peer Support & Knowledge Sharing:
- Contribute to internal discussions around delivery improvement, workflow evolution, and team enablement.
- Maintain a strong sense of accountability and "managing across" with peers and adjacent roles.
WHAT YOU BRINGExperience & Skills- 5-7 years of experience in digital project or program management, with ownership over large engagements or multi-track workstreams.
- Experience managing single projects with budgets of $1M+ from end to end.
- Deep understanding of UX/UI workflows,design systems, and digital build processes.
- Familiarity with agile, waterfall, and hybrid approaches (e.g., Scrumfall).
- Proficient in Smartsheet, Jira, Confluence, and G Suite - and comfortable adopting new tools as needed.
- Strong financial awareness and experience managing estimates, tracking budgets, and reporting on profitability.
- Excellent time management and communication skills in cross-functional environments.
Key Traits- Execution-Driven - You're focused on getting the work done right, on time, and with precision.
- Process-Minded - You love structure and understand how process unlocks great creative.
- Collaborative - You're a great communicator who builds trust across disciplines.
- Detail-Oriented - You have a keen eye for clarity, consistency, and quality.
- Proactive - You anticipate challenges and solve problems before they escalate.
- Growth-Oriented - You're always looking to improve how you work and help others do the same.
Remote-first role with limited travel to client or team locations as needed.WHAT DO WE OFFER?We are a collaborative, open-door, best-idea-wins environment that fosters personal and company growth and has fun doing it. Here is a snapshot of our benefits package:
- Healthcare, Dental, and Vision coverage
- 401k plan, plus matching
- PTO
- Paid Company Holidays
- Parental Leave
#LI-RemoteThe anticipated salary range for this position is listed below. Salary is based on a range of factors that include relevant experience, expertise,
physical location, and organizational impact. This is based on a 40-hour workweek and leveling. Keep in mind, we're flexible.
US Remote Range
$96,200-$135,000 USD
