Work ShiftsHours: 9:00AM - 5:00PM
Monday-Friday
Hours per week:35
Duties & ResponsibilitiesPurpose of Position:
Implements various nursing-related projects and system-wide initiatives, which promote and align with strategic goals and operational standards across the System. Ensures optimal utilization of resources, service delivery, safe patient care, and compliance with all applicable local, state, federal and NYC Health + Hospitals rules and regulations and nursing standards of care to improve outcomes and the patient experience.
Essential Duties and Responsibilities:
1. Oversees the implementation and evaluation of care delivery models for across the System. Monitors system-wide quality metrics/dashboards. Ensures regulatory and accreditation alignment across departments.
2. Partners with the Office of Patient Centered Care (OPCC) senior leadership; manages and supervises administrative functions of the OPCC. Manages agency temporary staff and vendors.
3. Assumes responsibility of day-to-day operations of nursing service. Develops and manages operational initiatives and activities with measurable outcomes and participates in a system of continuing evaluation of nursing service.
4. Collaborates with executive and senior leadership, medical staff, administration and other departments throughout the System in developing and implementing objectives, policies and standards of nursing service and programs system-wide. Reviews and recommends evidence-based revisions, as needed, to policies and procedures and interprets policies and objectives of nursing service to staff and other disciplines.
5. Assumes responsibility for developing and implementing staffing plans. Plans for adequate daily staff and makes staffing adjustments to achieve system goals and objectives, as necessary.
6. Ensures efficiency, compliance, and strategic financial alignment with System goals and objectives by reviewing capital allocation, implementing staffing models and optimizing financial stewardship across departments.
7. Analyzes quantitative and qualitative data on patient experience, staff engagement, and professional practice to identify trends and gaps; implements system-level interventions, as necessary.
8. Supports nursing governance and evaluates professional practice standards. Promotes Magnet principles through shared accountability and responsibility for making decisions that affect nursing practice.
9. Conducts special projects based on operational needs, as applicable. Develops plans to meet project requirements and establishes implementation criteria. Coordinates, directs and evaluates other assigned projects and health programs.
10. Identifies and investigates issues or variances in practice and/or operations by participating in the Root Cause Analysis process and implements corrective action plans, as necessary; reports outcomes to executive leadership.
11. Prepares and makes periodic and daily reports on administrative matters relating to staff, patient management, and credentialing.
12. Effectively applies ICARE values: Integrity, Compassion, Accountability, Respect, and Excellence.
13. May maintain accurate and complete records related to nursing operations and services that are in compliance with all legal, regulatory, and policy requirements.
14. Participates in operating and procedural committees, as assigned.
15. May assume responsibility and/or support for system-level strategic planning, directing, organizing and evaluating nursing service and/or health programs.
16. May be responsible for supervising assistant directors of nursing and other appropriate staff and directing the evaluation of personnel performance. Responsible for performance evaluations and disciplinary action of all assigned staff.
17. May perform duties of Supervisor in their absence.
Minimum Qualifications1. Valid New York State license and current registration to practice as a Registered Professional Nurse in New York State; and
2. Master's Degree from an accredited college or university in Nursing Administration or a related nursing discipline; and three (3) years of satisfactory nursing experience, two (2) years of which must have been in a responsible administrative or supervisory capacity, which may include managing a specific department or nursing unit within a hospital, overseeing patient care, staff management and the day-to-day operations of the department, as well as relevant clinical nursing experience in the area of nursing practice assigned; or
3. Bachelor's Degree from an accredited college or university in Nursing; and four (4) years of satisfactory nursing experience, three (3) years of which must have been in a responsible administrative or supervisory capacity described in 2 above.
4. May require Basic Life Support (BLS) through the American Heart Association (AHA) depending on assignment/health care setting. If required, BLS must be obtained within sixty (60) calendar days of appointment to the title and maintained for the duration of the assignment.
Department Preferences- Prior transfer center experience requested
- Clinical experience required
- Clinical Operations
- Transfer Center Operations
- Familiarity with Epic H2O Hyperdrive
- Highly motivated, self-starter with strong leadership, change management, planning, organizational and project management skills
- Excellent verbal, written, leadership and facilitation skills along with a sound understanding of business principles, operations and process improvement strategies
- Ability to effectively contribute and collaborate within a high-functioning team as well as across multiple professional levels including executive leadership, administration, clinical and ancillary staff
- Willing to travel to NYC Health + Hospitals facilities within the 5 boroughs
- Minimum of 7 years' experience in hospital-based setting, Health Care Nursing Management, ED, ICU or CCU patient care setting in which three or more years have been of supervisory, teaching, or administrative capacity with experience in a fast-paced environment
- Minimum three years demonstrated experience in employee development and performance as well as KPI management desired
BenefitsNYC Health and Hospitals offers a competitive benefits package that includes:
- Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
- Retirement Savings and Pension Plans
- Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
- Loan Forgiveness Programs for eligible employees
- College tuition discounts and professional development opportunities
- College Savings Program
- Union Benefits for eligible titles
- Multiple employee discounts programs
- Commuter Benefits Programs
If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.