NASA Jet Propulsion Laboratory California Institute of Technology

Associate Director, JPL International Office

Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required
  • 6 years of international scholar or U.S. immigration advising experience
  • 2 years of management experience in immigration or international scholar environment
  • Strong ability to create efficient business practices
  • Excellent communication and presentation skills
  • Critical thinking and organizational skills essential for compliance and policy analysis
  • Must be a U.S. citizen or lawful permanent resident

Responsibilities

  • Supervise JPL IO staff by assigning tasks and guiding daily activities
  • Develop office policies and procedures while initiating improvements
  • Analyze operational reports for audits and data integrity
  • Manage communications with scholars and partners to ensure consistency
  • Design and deliver innovative orientation programs for international scholars
  • Establish relationships with lab partners for compliance and support
  • Lead project management efforts in system implementations

Benefits

  • Comprehensive health, dental, and vision insurance
  • Retirement savings plans
  • Generous paid time off including vacation, holidays, and parental leave
  • Tuition reimbursement for continuing education
  • Access to onsite counseling services
Full Job Description

Job Summary

Reporting to the Director of the International Offices, the Associate Director will be responsible for supervising the day-to-day operation of the JPL International Office (JPL IO); and for doing direct advising and preparation of immigrant and nonimmigrant documents and petitions. This position strategizes with the Director in the development of JPL policy and procedure on immigration issues for scholars and students.

The staff members of the International Offices at Caltech and JPL work as a team. Advisors consult with one another in order to maintain consistent immigration advising for Caltech and JPL, and support each other when necessary.
Essential Job Duties
Supervisory
  • Supervise JPL IO staff, includes assigning tasks monitoring the day-to-day activities; leading team meetings; providing individual staff feedback, guidance, and support; providing training and professional development opportunities; and leading annual performance reviews
  • Develop office policies and procedures; initiate and direct improvements
  • Manage maintenance of efficient and uniform practices
  • Oversee and analyze regular reports for operational audits and data integrity
  • Oversee and manage communications - including email templates, website, web forms, and flyers - with international scholars, as well as internal and external partners for consistency of message, voice, design, and content
  • Develop innovative, compliant, and enriching orientation for international scholars and students
  • Develop international education outreach for lab community and lab business partners
  • Collaborate and consult regularly with Associate Directors for International Student Programs (ISP) and International Scholar Services (ISS)
  • Establish and maintain relationships with JPL IO lab business partners to educate, collaborate and assist in the service of institutional compliance and the international student and scholar experience
  • Provide project management leadership and contributions to system implementations
Scholar and Student Advising
  • Provide direct immigration advising to international students and scholars from pre-arrival to departure; prepare E-3, H, TN, O, and green card petitions; prepare F and J documents, as needed; support F-1 OPT/STEM OPT, as appropriate
  • Serve as Alternate Responsible Office (ARO) for Caltech's J Exchange Visitor Program and as a Designated School Official (DSO) for Caltech's F Student program
  • Stay current on changing immigration laws, regulations, and policy; interpret and apply to internal business practices
  • Prepare and file petitions, applications, and correspondence with the U.S. Department of Homeland Security (DHS), the U.S. Department of Labor (DOL), and U.S. Department of State (DOS)
  • Strategize and coordinate with outside immigration counsel, when appropriate.
  • Provide timely updates and presentations to international students and scholars and JPL IO lab business partners regarding immigration changes and business practices
  • Work within ISSM/Trilby and SEVIS; comply with DHS, DOL, and DOS regulations and maintain record keeping
  • Other duties, as assigned
Basic Qualifications
  • Bachelor's degree
  • 6 years of relevant international scholar or U.S. immigration advising experience, covering both nonimmigrant and immigrant categories
  • 2 years of direct management of administrative and professional staff in an international scholar or U.S. immigration environment
  • Demonstrated ability to initiate efficient and effective business practices and procedures
  • Communication and presentation skills
  • Critical thinking and organizational skills including policy analysis, evaluation of compliance issues, formulation and implementation of internal business procedures, and completion of complex projects in a timely manner
  • In accordance with 22 CFR a762, the individual in this position must be a citizen or lawful permanent resident of the United States
Preferred Qualifications
  • Master's degree
  • Experience working with complex, system-wide databases
  • Experience with the culture, procedures and practices of higher education/research environment
Required Documents
  • Resume
  • Cover Letter


Hiring Range

$102,000 - $124,000 per year

The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.

As one of the largest employers in Pasadena, CA, Caltech is committed to providing comprehensive benefits to eligible employees and their eligible dependents. Our benefits package includes competitive compensation, health, dental, and vision insurance, retirement savings plans, generous paid time off (vacation, holidays, sick time, parental leave, bereavement, etc.), tuition reimbursement, and more. Non-benefit eligible employees will have access to some benefits such as onsite counseling and sick time. Learn more about our benefits and staff perks.

About NASA Jet Propulsion Laboratory California Institute of Technology

NASA Jet Propulsion Laboratory (JPL) is a federally funded research and development center located in Pasadena, California. It is managed by the California Institute of Technology (Caltech) for NASA. JPL is responsible for the design, development, and operation of robotic spacecraft and instruments used for space exploration. The laboratory has been involved in many historic missions, including the Mars rovers, Voyager missions, and the recent Juno mission to Jupiter. JPL has a strong focus on research and development, with a large number of scientists and engineers working on cutting-edge technologies. The laboratory also has partnerships with several universities and research institutions, providing opportunities for collaboration and education.
Learn more about NASA Jet Propulsion Laboratory California Institute of Technology
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