Associate Director, Incentive Compensation Analytics, Design and Administration

Summary:

The Associate Director, Incentive Compensation Analytics, Design and Administration will be responsible for the design, analysis, implementation, and ongoing administration of Commercial incentive compensation programs to support an expanding portfolio of products and customers. The role will translate Commercial objectives into effective incentive compensation plans, performance measures, and administrative processes that motivate field performance and support business priorities. The Associate Director will lead plan modeling, quota and goal-setting analysis, calculation oversight, payout validation, performance reporting, field communications, and inquiry resolution. This position will manage day-to-day interactions with Commercial leadership, Insights, Analytics & Operations, Finance, Human Resources, Payroll, Compliance, and external service providers. The incumbent will be expected to deliver accurate, timely, and transparent incentive compensation programs while strengthening governance, controls, and automation across the incentive compensation lifecycle.

Responsibilities

Essential Duties & Responsibilities:

The following statements are intended to describe the general nature and level of work being performed by an individual assigned to this job. Other duties may be assigned.

• Lead incentive compensation analytics, design, and administration to ensure alignment with Commercial strategy, product priorities, and field responsibilities.
• Develop and evaluate incentive compensation plan structures, performance measures, weightings, thresholds, payout curves, accelerators, and caps, as appropriate.
• Model proposed plans to assess motivational effectiveness, financial impact, payout distribution, and potential unintended outcomes.
• Lead analytical support for quota and goal setting using historical performance, forecasts, market opportunity, territory potential, and relevant business assumptions.
• Establish and maintain plan documentation, calculation specifications, eligibility rules, sales-crediting requirements, and approved administrative policies.
• Oversee incentive compensation systems and external service providers, including business requirements, configuration, testing, calculations, and service performance.
• Collaborate with CRM Strategy and Operations to incorporate approved roster, territory, and alignment changes into incentive compensation administration.
• Administer approved incentive compensation treatment for new hires, transfers, vacancies, leaves, terminations, and other eligibility changes.
• Proactively provide Field Sales leadership with reports identifying attainment trends, payout drivers, territory variation, and opportunities to improve plan effectiveness.
• Partner with Finance, Human Resources, and Payroll to support compensation expense forecasting, accruals, payout approvals, and payment processing.
• Identify opportunities to automate calculations, reporting, and administrative workflows while maintaining accuracy and appropriate controls.

Supervisory Responsibilities:

This position may have supervisory responsibility.

Interaction:

Works collaboratively with all levels of management within Commercial Operations team, as well as key partners including Commercial leadership, Field Sales leadership, Commercial Insights & Analytics, Finance, Human Resources, Payroll, Compliance, IT, and external service providers related to incentive compensation design, analytics, administration, and reporting.

Qualifications

Education and Experience:

• Bachelor's degree from an accredited college or university.
• 6-8 years of relevant experience in incentive compensation, Commercial analytics, sales operations, and/or consulting.
• Direct experience designing and administering incentive compensation programs.
• Experience with plan modeling, quota and goal-setting analysis, payout calculations, and performance reporting.
• Experience in the pharmaceutical or related industry preferred.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge, Skills, and Abilities:

• Demonstrated knowledge of incentive compensation design, sales crediting, quota methodologies, eligibility, and payout administration.
• Excellent oral and written English communication skills.
• Advanced analytical and financial-modeling skills with strong attention to detail and calculation accuracy.
• Ability to develop clear business requirements, calculation specifications, administrative policies, and supporting documentation.
• Ability to interpret complex compensation results, identify issues, and recommend practical improvements.
• Strong judgment and discretion when handling confidential compensation information, inquiries, and exceptions.
• Exceptional ability to adapt to changing priorities, manage deadlines, and coordinate cross-functional activities.
• Highly proficient in Microsoft Office applications, including Word, Excel, and PowerPoint.
• Ability to explain complex incentive compensation concepts to field, technical, and executive audiences.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, talk, move between spaces, reach with hands and arms and stoop. Close vision and the need to focus on computer screen, use of hands, fingers, and wrist to type on keyboard and manipulate mouse.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Benefits

• Medical, Prescription, Dental, Vision Coverage
• Flexible Spending Account & Health Savings Account with Company match
• Employee Assistance Program
• Mental Health Resources
• Disability Coverage
• Life insurance
• Critical Illness and Accident Insurance
• Legal and Identity Theft Protection
• Pet Insurance
• Fertility and Maternity Assistance
• 401(k) with company match
• Flexible Time Off (FTO) and 11 paid holidays
• Paid Parental Leave

Pay Transparency

The base pay range for this role is $155,000 per year to $213,000 per year. The range is what we reasonably expect to pay for this role. The range considers a wide range of factors that are considered in making compensation decisions, including but not limited to: geographic markets, business or organizational needs, skill sets, experience, training, licensure, and certifications. Depending on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered.