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Closing Date:11/13/2026
Type of Position:Facilities Management and Services
Workstudy Position:No
Job Type:Regular
Work Shift:Day Shift (United States of America)
Sponsorship Available:No
Institution Name: University of Arkansas, Fayetteville
Below you will find the details for the position including any supplementary documentation and questions, you should review before applying for the opening.
Department:Residential Facilities
Department's Website:Summary of Job Duties:The Associate Director of Residential Facilities - Operations and Maintenance serves as the second-in-command to the Director of Residential Facilities, providing strategic leadership and operational oversight for the maintenance, repair, and continuous improvement of University Housing and dining facilities. This position helps advance the department's mission by ensuring residential and dining environments are safe, functional, well-maintained, and supportive of the student experience.
Working collaboratively with the Director, departmental leadership, Facilities Management, and external partners, the Associate Director translates departmental priorities into effective maintenance programs, capital improvements, preventative maintenance strategies, and day-to-day operational plans. The position provides leadership and professional development for maintenance, skilled trades, project, and dining technical teams while fostering a culture of safety, accountability, collaboration, and service excellence.
The Associate Director manages 4 direct reports within a 40-person team and leads maintenance operations for 18 residential and 8 dining facilities, totaling approximately 2 million square feet.
Responsibilities include maintenance planning and execution, project coordination, budget oversight, fleet management, regulatory compliance, vendor, and contract management.
This role offers an opportunity to shape the long-term performance of a complex residential facilities operation, develop skilled teams, improve operational processes, and directly support the university's residential student experience.
Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to establish
and maintain effective, collegial working relationships. This position is designated as weather essential and participates in the departmental on-call rotation.
Qualifications:Minimum Qualifications:- Bachelor's degree in Construction Management, Engineering, Facilities Management, or a related field from an accredited institution of higher education
Additional years of experience may be considered in lieu of degree
- At least five years of experience in building trades, facilities maintenance, construction, or a related field
- At least three years of supervisory experience
Preferred Qualifications: - At least one year of experience supporting facilities operations within a higher education or residential housing environment
- At least one year of experience managing maintenance programs, renovation projects, contracts, or operational budgets
- Experience using a Computerized Maintenance Management System (CMMS)
- Experience using Microsoft Office applications, including Word, Excel, Teams, and Outlook, to support daily operations and communication
Knowledge, Skills, and Abilities- Knowledge of facility operations, maintenance planning, renovation and construction, building systems, utilities, personnel management, and budget administration
- Working knowledge of general building maintenance and mechanical, electrical, plumbing, HVAC, refrigeration, building automation, and fire and life safety systems
- Knowledge of applicable regulatory and safety requirements, including OSHA standards and National Fire Protection Association (NFPA) codes
- Ability to evaluate facility conditions, establish maintenance priorities, and develop preventative and predictive maintenance strategies
- Ability to interpret blueprints, technical specifications, construction documents, and building plans
- Demonstrated leadership, strategic planning, problem-solving, and decision-making skills.
- Ability to coach, mentor, and develop employees while establishing clear expectations and promoting accountability
- Strong communication, relationship-building, and customer service skills
- Ability to collaborate effectively with diverse teams, university departments, contractors, and external service providers
Qualification Equivalencies:Applicable equivalencies may be considered on the qualification listed above.
Additional Information:Salary Information:Commensurate with education and experience
Required Documents to Apply:Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume
Optional Documents:Proof of Veteran Status
Recruitment Contact Information:All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS
Please do not send to listed recruitment contact.
Special Instructions to Applicants:Pre-employment Screening Requirements:Criminal Background Check, Sex Offender Registry, Substance Abuse Testing
Constant Physical Activity:Manipulate items with fingers, including keyboarding, Sitting, Standing, Talking
Frequent Physical Activity:Repetitive Motion, Walking
Occasional Physical Activity:Balancing, Climbing, Crawling, Crouching, Feeling, Grasping, Hearing, Kneeling, Lifting, Pulling, Pushing, Reaching, Stooping
Benefits Eligible:Yes