Bachelor's degree in Computer Science, Information Technology, or related field.
Minimum of 3 years in cloud support or a related field.
Proficiency in Microsoft Azure and strong understanding of network protocols and security measures.
Excellent problem-solving, communication, and interpersonal skills.
Relevant certifications such as Azure Administrator Associate preferred.
Ability to adapt to changing technologies and work environments.
Strong commitment to exceptional customer service.
Responsibilities
Manage and monitor cloud environments according to security guidelines.
Provide customer support for cloud systems, resolving technical issues promptly.
Collaborate with IT teams, developers, and system administrators to troubleshoot and implement solutions.
Deploy, manage, and operate scalable and fault-tolerant cloud systems.
Maintain detailed records of technical issues and resolutions.
Ensure optimal performance and reliability of cloud services.
Implement and maintain security measures for cloud infrastructure.
Benefits
Flexible paid time off and company-paid holidays.
401(k) plan with company match.
Robust health coverage including medical, dental, and vision insurance.
Company-paid life insurance and short- and long-term disability coverage.
Full Job Description
The Associate Cloud Engineer is responsible for managing and maintaining cloud computing systems, ensuring their efficiency, security, and reliability. This role involves providing technical support, troubleshooting issues, and collaborating with various teams to optimize cloud-based applications and services.
Key Responsibilities
Manage and monitor cloud environments in accordance with company security guidelines.
Provide customer support for cloud systems and applications, resolving technical issues promptly.
Work closely with IT teams, developers, and system administrators to troubleshoot and implement solutions.
Deploy, manage, and operate scalable, highly available, and fault-tolerant systems in the cloud.
Maintain detailed records of technical issues, resolutions, and support procedures.
Ensure optimal performance and reliability of cloud systems and services.
Implement and maintain security measures to protect cloud infrastructure.
Required Qualifications
Bachelor's degree in Computer Science, Information Technology or a related field.
Minimum of 3 years in cloud support or related field.
Proficiency in cloud platforms primarily Microsoft Azure; strong understanding of network protocols and security measures.
Excellent problem-solving abilities, strong communication and interpersonal skills, and the ability to work independently and as part of a team.
Relevant certifications such as Azure Administrator Associate preferred.
Ability to adapt to changing technologies and work environments.
Strong commitment to providing exceptional customer service.
Excellent communication (oral and written), interpersonal, organizational, and presentation skills.
*This role is designated as hybrid with in-office days are Wednesday and Thursday
Compensation for the role will be commensurate with experience. The total expected base salary range will be between $90,000 - $110,000. This position is also bonus eligible. The posted salary range applies to the listed location only. Pay for other locations is based on local market rates and may differ. A direct currency conversion doesn't apply.
Flexible paid time off to recharge when you need it, plus company-paid holidays and a dedicated Global Wellness Day.
A 401(k) plan with company match to help you invest in your future.
Robust health coverage, including generous medical, dental, and vision insurance with high premium contributions and deductible reimbursement.
Company-paid life insurance, as well as short- and long-term disability coverage for added peace of mind.
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About Aras
Aras Corporation is a software company that provides product lifecycle management (PLM) software solutions for businesses. The company's software platform, Aras Innovator, is an open-source PLM software that allows businesses to manage their product development process from conception to retirement. Aras Innovator is highly customizable and can be tailored to meet the specific needs of different businesses. The company was founded in 2000 and is headquartered in Andover, Massachusetts.
