THIS IS A REMOTE OPPORTUNITY IN THE US. Spiro is hiring an Associate Account Director to join our Sales team. The Associate Account Director works in partnership with the Creative and Operations Departments, delivering best-in-class service. The Associate Account Director is focused on existing account retention and growth within their existing portfolio. Their efforts include maintaining strong client relationships, having an understanding of client's program, identifying potential account growth opportunities and developing plans to penetrate these opportunities.
Responsibilities- Conduct meetings with clients to define client marketing goals and objectives.
- Work with creative teams to develop solutions that meet client goals in keeping with client budget parameters.
- Work in partnership with all internal teams to provide exceptional client service and meet/exceed client requirements.
- Monitor job costs throughout the project to ensure projected financial plans are being met.
- Work with show management, vendors and strategic partners to ensure compliance with rules/regulations, strategic focus and timeliness. Ensure project milestones are established and measurable.
- Ensure effective client communications, including documentation, project timelines, progress, and verbal discussions.
QualificationsWe understand the importance of transferable skills and a diverse perspective, so if you do not fit all these requirements, we still want to hear from you and encourage you to apply!
- 3-5 years of relevant experience preferred.
- Must be available to work nights, weekends and at show site.
- Position requires scheduling flexibility to meet live event commitments, customary to industry standard.
- Travel up to 35%
- Requires ability to adapt to multiple settings/environments and shifting responsibilities.
- Work will be required in both an office setting as well as a show floor setting.
- Show site work is performed in tradeshow/convention venues nationwide.
Attributes- Driven
- Self-directed, necessary for success
- Transparent communicator
- Works well under pressure
- Skilled multi-tasker
- Detail oriented
- Passionate
- Organized
- Positive
- Reliable
- Proactive
Measure of Success- By 30 days incumbent should understand team dynamics and perform basic job functions independently
- By 90 days incumbent should be conducting client meetings with minimal direction
- By 180 days incumbent should understand company policies and processes and be able to provide client solutions based on this knowledge
How to measure success - By 30 days incumbent should understand team dynamics and perform basic job functions independently
- By 60 days incumbent should be self-reliant on basic job functions and begin executing more complex tasks
- By 90 days, incumbent should have ownership over specific projects
Benefits - Remote Environment
- Full Benefits Package
- 401K Vesting Immediately
- Psychological Safety
- Diversity, Inclusivity and Belonging Culture
- Employee Led Resource Groups
- Spiro• YOU Professional Development & Learning Programs
- Employee Events
Our Process Our interview process is hand crafted to our roles. In general, you can expect to have an initial phone interview with our talent acquisition team and thereafter video interviews with team members and your future manager. We welcome candidates to view our social medial channels and website to extend the conversation beyond the responsibilities of the role. Once you have completed the interview process, we conduct a criminal background check, where applicable by law.
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