10+ years in supportive housing, social services, policy, or housing development
7+ years in a managerial or supervisory role
Strong background in affordable/supportive housing operations
Knowledge of housing regulations and funding sources, particularly LIHTC
Excellent client service and communication skills
Strong organizational skills and ability to manage multiple priorities under pressure
Responsibilities
Oversee property management teams, including Building Directors and Property Managers
Conduct regular supervision meetings for direct reports
Implement supervisory strategies and accountability systems for staff support
Manage 24/7 building operations ensuring safety, cleanliness, and compliance
Identify operational risks before inspections by agency, city, and state
Hold property leadership accountable for maintenance programs and budget management
Ensure compliance with affordable housing programs and agency deadlines
Oversee management of building violations and ensure timely corrective actions
Promote fiscal responsibility and monitor financial operations
Develop partnerships with onsite social services and external partners
Benefits
Collaborative work environment with a focus on social impact
Opportunities for professional development and growth
Engagement with diverse stakeholders in the housing sector
Supportive leadership and team structure
Involvement in innovative housing solutions for vulnerable populations
Full Job Description
Reporting to the Vice President,Property Management, the Assistant Vice President, Property Management oversees a portfolio of complex, permanent, supportive housing properties; blending traditional property management (leasing, finance, maintenance, compliance) with coordinating social services to ensure tenant stability; and linking vulnerable tenants with onsite case management services. The portfolio may include properties in development.
The Assistant Vice President plays a leadership role for the portfolio, acts as a liaison with other departments within Breaking Ground, and represents Breaking Ground to external stakeholders.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Successful oversight and performance management of property management teams within the portfolio including Building Directors and Property Managers who manage maintenance and administrative teams
Provide regular, structured supervision meetings for direct reports
Responsible for implementing supervisory strategies, and systems of accountability to ensure that staff have adequate support, guidance, and oversight at all times
Manage a portfolio of 24/7 building operations, ensuring properties are safe, clean, well-maintained, and in compliance with housing codes and certifications
Ensure property managers are identifying operational risks prior to agency, city, and state inspections
Hold property leadership accountable for implementing and maintaining preventive maintenance programs; budget-conscious inventory management; and timely, effective violation management
Manage the portfolio's operations to successfully meet benchmarks and targets including compliance with contracts, regulatory agreements, and reporting requirements; observance of safety and security protocols, and analysis of data outcomes, in order ensure high caliber of service delivery
Ensure properties are in compliance with affordable housing programs (LIHTC, HUD) and agency deadlines
Ensure KPIs are met for rent-related activities: tenant rent collection, lease-ups, re-rentals, recertifications
Oversee portfolio-wide management of building violations, ensuring timely corrective action, regulatory compliance, and successful resolution in coordination with property teams and governmental agencies
Promote fiscal responsibility and ensure profitable operations, including balancing short-term and long-term budgets, ongoing financial monitoring, and recommending adjustments, such as budget modifications and reserve drawdown
Manage vendor relationships to ensure quality and maximize operational and cost efficiencies
Develop and maintain strong, collaborative partnerships with onsite social services leadership and external partners
Performs other related duties as assigned
MINIMUM QUALIFICATIONS:
Bachelor's Degree or equivalent experience
Minimum of 10 years of experience in supportive housing, social services, policy or housing development
Minimum of 7 years of experience in a managerial or supervisory capacity
Strong background in affordable/supportive housing operations
Strong knowledge of local, state, and federal housing and social service regulations and funding sources including Low Income Housing Tax Credit (LIHTC). Understanding of NYC/NYS housing and homelessness policy and effective solutions for addressing homelessness and housing insecurity
Excellent client service and people skills, including the ability to communicate clearly and concisely
Ability to think clearly and calmly to prioritize work and handle emergencies efficiently and effectively, with sound judgment
Strong organizational skills with the ability to manage multiple significant priorities, and the ability to work under pressure and to meet deadlines
Demonstrated ability to effectively communicate and collaborate with government agencies and other external stakeholders
Advanced proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams
