Job TitleAssistant Vice President of Advancement Operations
AgencyTexas A&M University - Corpus Christi
DepartmentInstitutional Advancement
Proposed Minimum SalaryCommensurate
Job LocationCorpus Christi, Texas
Job TypeStaff
Job DescriptionThe Assistant Vice President of Advancement Operations, under the direction of the Senior Vice President of Institutional Advancement, provides leadership and strategic oversight of the Advancement Services program, working collaboratively with the Senior Vice President and senior leadership team in planning and achieving the University's advancement goals.
This role directs the database, gift processing, prospect research, reporting, and donor relations functions that support major gifts, engagement, and stewardship efforts across the division, while ensuring compliance with IRS regulations, Council for Advancement and Support of Education (CASE) standards, and other industry best practices.
The Assistant Vice President also oversees the Event Services team and the Performing Arts Center staff, guiding event programming, revenue generation, and external outreach. In addition, this position leads staff development, budgeting, and technology decisions to ensure Advancement Services operates as an effective, data-driven strategic partner to colleagues across Institutional Advancement and the University.
Key ResponsibilitiesStrategic Leadership and Advancement Services Oversight- Provide leadership and strategic oversight of the Advancement Services program, working collaboratively with the Senior Vice President and senior leadership team in planning and achieving the University's advancement goals.
- Define and implement services, processes, tools, and policies for Advancement Services and ensure appropriateness, relevance, and integration across advancement in support of major gifts, engagement and participation, and donor relations.
- Develop and oversee Advancement Services functions and team members, including strategic planning and deployment of financial and staffing resources; establishing and measuring annual plans, goals, and performance metrics; ensuring clarity, privacy, integration, and timeliness of data and sensitive information; efficiency of reporting and performance metrics; and effectiveness of technology supporting operations.
- Lead and support continued development of Advancement Services as a key strategic partner in the success of colleagues across Institutional Advancement and the University.
- Manage Advancement benchmarks against aspirational peers and prepare regular comparison and progress reports, including managing the Voluntary Support of Education (VSE) management checklist reports and annual updates.
Staff and Program Management- Provide leadership and guidance for the Event Services team and corresponding data needs for events in general.
- Provide leadership and guidance for the staff of the Performing Arts Center, including strategic guidance for event programming, revenue generation, and external outreach.
- Provide management oversight and support direct reports in assigned functional areas, including data entry, gift processing, prospect research, database administration, and donor relations.
- Plan, assign, and review staff work to ensure group objectives are met. Hire, train, develop, and manage staff to ensure a qualified team is in place to meet group objectives.
- Train division personnel on Raiser's Edge software and relevant Advancement platforms and procedures.
Database, Systems, and Technology Administration- Work in tandem with Alumni Engagement and Development colleagues to initiate and maintain a user-friendly CRM database that meets the needs and expectations of development, alumni engagement, donor relations and stewardship, and advancement communications staff.
- Conduct a thorough analysis of the current database, in collaboration with the Senior Vice President, to determine its efficacy. Continuously monitor CRM usage and effectiveness and implement new vendor-delivered features.
- Oversee regular phone, address, and email append operations aimed at database improvement to facilitate data health.
- Provide oversight of online giving, online event registration, and electronic communication systems.
- Direct system support from the Office of Information Technology; plan and direct system upgrades and maintenance.
- Advise Advancement colleagues on best practices for utilizing the Advancement database to accomplish departmental goals.
- Oversee budgeting and contracting processes for all Advancement software and tools.
Reporting, Gift Processing, and Compliance- Create and implement a robust system for timely and accurate recording and reporting of all gifts that allows for timely and efficient thank-you letters, information sharing with Advancement colleagues, and other internal and external constituents. Reconcile monthly figures with the Controller's Office.
- Ensure adherence to IRS regulations and CASE standards for reporting and gift acceptance.
- Ensure compliance with federal and state laws, the Donor Bill of Rights, CAE, AFP, CASE, and other industry guidelines, best practices, and standards.
- Oversee the creation and distribution of reports for Advancement colleagues, the President's Cabinet, the Texas A&M University System, and other internal and external constituencies as needed.
- In tandem with the Senior Vice President for University Advancement and Assistant Director of Donor Engagement, develop a thorough and clear process for the creation and distribution of annual endowment reports and annual financial reports.
Administrative Operations and Cross-Campus Support- Provide support to campus partners, including budget and finance, human resources and talent management, reporting and analytics, and research.
- Create, maintain, document, and update administrative systems and policies to manage daily operations for Advancement.
Qualifications- Ten years of appropriate and relevant experience in a higher education or nonprofit environment.
- Bachelor's degree. Additional education may be used as a substitute for the minimum experience requirement.
- Advanced skills in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
- Extensive knowledge of Blackbaud's Raiser's Edge software or another modern fundraising CRM.
- Experience in campaign planning.
- Proven success in building and developing a high-functioning team in a higher education or nonprofit environment.
- Ability to act as a strategic thought partner to Institutional Advancement leadership and team members.
- Ability to effectively manage projects and strategic initiatives.
- Ability to manage complex budgets across multiple departments.
- Strong verbal and written communication skills.
- Proven success in implementing and streamlining processes to positively affect operational outcomes.
- Demonstrated ability to effectively build relationships and alliances with internal and external constituencies, key service vendors, and select external leaders.
- Excellent knowledge of advancement operations in a comprehensive Institutional Advancement program.
Preferred Qualifications- Bring an entrepreneurial, comprehensive, and metrics- or outcomes-driven approach to Advancement Services.
- Experience working with SQL-based relational database platforms and familiarity with database design and ETL processes.
- Experience with data visualization software such as Tableau or Power BI.
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