Assistant Vice President, Claims

American Financial Group, Inc.

$100K — $130K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Extensive experience in high-exposure casualty claims management within an insurance setting.
  • Demonstrated success in handling complex litigated matters with serious injuries and liabilities.
  • Proven leadership capabilities with accountability for strategy and outcomes of a claims team.
  • Advanced judgment in evaluating liabilities, damages, and litigation strategies.
  • Ability to perform under pressure in ambiguous, high-stakes situations.

Responsibilities

  • Lead a team of 15 professionals in managing complex casualty claims.
  • Develop and implement rigorous claims and litigation strategies focused on early risk identification.
  • Direct involvement in significant litigated matters to ensure sound outcomes and investigate effectively.
  • Oversee litigation management and maintain alignment with defense counsel on strategies and outcomes.
  • Accountable for monitoring defense counsel performance and managing case selections.
  • Mentor and manage a high-performing claims team with clear expectations and constructive feedback.
  • Facilitate operational transitions and maintain consistency in team execution across platforms.

Benefits

  • Access to comprehensive medical, dental, and vision plans.
  • Wellness programs and parental leave options.
  • Tuition reimbursement for further education.
  • Paid Time Off and paid holidays for work-life balance.
  • 401(k) plan with company match and employee stock purchase plans.
Full Job Description

The Assistant Vice President of Claims provides leadership and strategic oversight for MidContinent Groups most complex and highest exposure casualty claims. This role leads a team of experienced claims professionals handling sophisticated General Liability, Commercial Auto, Construction Injury, and Pollution/Tank Owner Liability losses.

Building on a stable and wellestablished foundation, the Assistant Vice President is responsible for advancing claim strategy, strengthening litigation management, and continuing the elevation of team performance. The role emphasizes disciplined evaluation, early identification of valuedriving facts and exposures, and proactive management of highstakes litigated matters to support consistent, defensible outcomes.

The Assistant Vice President operates with significant autonomy and accountability, balancing handson technical engagement in critical situations with leadership that enables experienced professionals to perform at a high level. This position requires strong technical judgment, sound decisionmaking, and the ability to partner effectively across the enterprise while guiding the team through ongoing operational and systems transitions.

Key Responsibilities
  • Provide leadership and strategic direction for a team of approximately 15 professionals managing the organizations most complex and highest exposure casualty claims.

  • Establish and reinforce disciplined claim and litigation strategies, with particular focus on early identification of valuedriving facts, exposures, venues, and damages.

  • Engage selectively in highexposure and critical litigated matters to ensure appropriate investigation, reserving discipline, and defensible outcomes, intervening to prevent adverse or unexpected results when necessary.

  • Direct and oversee litigation management, maintaining close engagement with defense counsel to ensure alignment on strategy, preparation, budgeting, and resolution planning.

  • Hold defense counsel accountable for performance, efficiency, and results, including participation in panel selection and ongoing evaluation.

  • Lead and develop a seasoned claims team through clear expectations, effective coaching, and direct, meaningful performance management.

  • Advance consistency, planning, and execution across the team while guiding professionals through operational and systems transitions, including ClaimCenter implementation.

  • Partner with senior Claims leadership and enterprise stakeholders to support aligned strategies, informed decisionmaking, and effective communication on significant exposures.

Authority & Accountability
  • Owns claim decisionmaking and strategic direction for assigned claims and portfolios, exercising independent judgment consistent with organizational standards.

  • Authorized to resolve claims, establish reserves, and direct claim strategy within defined authority levels; larger or higherprofile matters are managed collaboratively with senior Claims leadership.

  • Holds authority for the selection, direction, and evaluation of defense counsel, with accountability for litigation strategy, cost management, and outcomes.

  • Accountable for team performance, development, and engagement, including coaching, feedback, and performance management actions.

  • Expected to take ownership of complex and sensitive matters while maintaining appropriate visibility and communication with senior leadership on significant exposures.

Experience & Qualifications
  • Extensive experience handling complex, highexposure casualty matters, gained through senior insurance carrier claims leadership and/or substantial litigation practice involving serious bodily injury and liability disputes.

  • Demonstrated success managing highly litigated matters with significant severity, complexity, and visibility, including responsibility for strategy, evaluation, and resolution.

  • Proven leadership experience guiding experienced professionals, with accountability for outcomes, strategy, and performance.

  • Advanced technical judgment in liability analysis, damages evaluation, litigation strategy, negotiation, and risk assessment.

  • Ability to operate effectively in ambiguous, highstakes situations requiring disciplined analysis, sound judgment, and timely decisionmaking.

Company:

MCC Mid-Continent Casualty Company

Benefits:

We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.

 

*Excludes seasonal employees and interns.

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