Assistant Front Office Manager

Hyatt

• $70K — $96K *
Santa Clara, CA 95051In-Person
Hospitality & Recreation
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Genuine commitment to meeting the needs of guests in a dynamic setting
  • Strong verbal and written communication skills
  • Preferred at least one year of supervisory experience in a front office role
  • Willingness to accommodate a flexible work schedule

Responsibilities

  • Oversee and manage front office staff effectively
  • Maintain cash control for agents and front desk operations
  • Address staffing needs in a timely manner
  • Enhance guest services and ensure guest satisfaction
  • Facilitate training and development of front office staff
  • Create and manage staff schedules efficiently

Benefits

  • Comprehensive training and development opportunities
  • Flexible scheduling to accommodate personal needs
  • Dynamic work environment that encourages growth
Full Job Description
The Assistant Front Office Manager will have oversight of the front office staff, cash control for agents, staffing needs, and guest services. Additional responsibilities may include training, staff development and scheduling. Salary range for this position ranges from $70,304 - $96,600 Qualifications: - A true desire to satisfy the needs of others in a fast-paced environment - Refined verbal and written communication skills - Minimum of one year previous front office supervisory experience preferred - Ability to work a flexible schedule
* Ladders Estimates

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