Job Type
Full-time
Description
POSITION SUMMARYThe Assistant Executive Director (AED) supports the Executive Director with planning, implementing, and evaluating all operations and managing the community's day-to-day operations, including P&L responsibility and serving as the community's sales leader and HR point of contact.
KEY RESPONSIBILITIES- Assist with all operations, acting as a point of contact for all staff, residents, prospects, community organizations, government agencies, and the public.
- Direct oversight over the front desk staff, including training, supervision, and staff development.
- Support recruiting efforts across all departments, creating and maintaining a highly functioning team environment.
- Oversee all hiring, promotions, disciplinary actions, and termination of employment of employees with attention paid to consistency in the selection
- and retention of quality personnel.
- Lead new hire onboarding initiatives.
- Assist in providing leadership for staff and residents; proactively solves problems and issues.
- Assist in maintaining buildings, grounds, and property through the oversight of preventative maintenance systems and programs, and frequent inspections.
- Assist with fostering creativity among staff to deliver the highest quality and best services to residents in the most economical manner possible.
- Maintain a high degree of resident satisfaction through consistently delivering high-quality services.
- Ensure resident records and charting are current and up to date.
- Maintain positive working relationships with all residents, resident family members, employees, and the business community.
- Comply with all local, state, and federal regulations and focus on creating a safe working and living environment.
- Understand the community's care regulations and support the resident care program.
- Execute the renewal-retention program with existing residents.
- Assist with managing the community's budget and cash flow, maintaining accountability, aggressively anticipating, and minimizing negative budget variances and deficits.
- Participate in "in-house" sales activities, including prospective resident tours and special events.
- Act as the second property contact for the Cogir Senior Living corporate staff, maintaining positive relationships.
- Assist with maintaining current departmental policies, procedures, and licenses per company, federal, state, and local requirements.
Requirements
CANDIDATE QUALIFICATIONSEducation:- A bachelor's degree in business, human services, gerontology, or a related field is required.
Experience, Competencies, and Skills:- At least five (5) years of experience in retirement housing, hospitality, or healthcare management in a leadership role, preferably in a business office, operations, or HR capacity.
- Successful history of building sales and meeting financial goals.
- Knowledge of various computer systems, including CRM, ATS, HRIS, and computer applications, is preferred.
- Keen attention to detail, ability to manage time effectively, strength in initiative, and problem-solving skills.
- Excellent communication skills and the ability to motivate.
- A positive team player mentality and passion for serving seniors!
- Capacity to participate in on-call and weekend rotation.
- Must possess a valid driver's license.
LICENSURE- Current, active Nursing Home Administrator license in North Carolina is required and must remain in good standing.
- Must meet all federal and state requirements applicable to the administrator of record for a skilled nursing facility.
- Must possess a valid driver's license.
Salary Description
$135-$145k
