OverviewWork Location: Atlanta, GA
DescriptionOverview:
The Assistant Director of Patient Care Service plays a critical role in the leadership team of a designated service line. Reporting to the Director of Patient Care Service, the Assistant Director drives excellence in patient care, operations, performance, and patient outcomes while fostering a culture of team collaboration and professional development. This role collaborates with other service line and division leaders to ensure the delivery of high-quality care that aligns with organizational objectives and supports a large span of responsibility within a regional zone.
Key Responsibilities:
- Leadership & Team Development:
- 1. Develop and maintain high engagement, visibility, and accountability within the healthcare team to achieve organizational vision, mission, and goals.
- 2. Foster a culture of collaboration, excellence, accountability, and mutual respect across all inter-professional care teams throughout the care continuum.
- 3. Provide education, coaching, and guidance to staff, ensuring adherence to clinical standards and best practices.
- 4. Facilitate staff onboarding, competency assessment, and continuous professional development.
- 5. Manage and support a diverse workforce based on organizational goals, staffing needs, and budget considerations.
- Clinical & Operational Management:
- 1. Oversee all clinical and administrative aspects of an assigned patient care setting, ensuring operational efficiency and cost-effective care.
- 2. Lead and implement quality and safety initiatives specific to your area, aligned with organizational objectives.
- 3. Collaborate with triad leadership to assist in planning capital, staffing, and operational budgets.
- 4. Assist in establishing clinical and operational performance targets and financial goals in partnership with triad leadership.
- 5. Implement policies, standard operating procedures, and standard work, holding the team accountable for compliance.
- 6. Routinely engage in intentional rounding to evaluate and address the operational needs of patient care, staff, and providers.
- Performance & Compliance:
- 1. Ensure consistency in nursing practice and compliance with safety, accreditation, and regulatory standards.
- 2. Identify, analyze, and objectively evaluate problems, generating alternative solutions and making informed recommendations to support a culture of professional governance. 3. Ensure compliance with regulatory standards, accreditation requirements, and organizational policies. 4. Lead continuous quality improvement efforts through data analysis, problem-solving, and monitoring key performance indicators (KPIs).
- Strategic & Operational Oversight:
- 1. Plan, prioritize, and execute operations efficiently, anticipating resource needs and achieving results within the service line/division budget.
- 2. Address operational challenges and apply problem-solving skills to resolve issues, working in partnership with leadership.
- 3. Advocate for optimal resource allocation to support patient care and improve overall service delivery.
- 4. Ensure alignment with the organizational strategic plan and vision to advocate for optimal outcomes across the service line.
- Workplace Culture & Staff Well-Being:
- 1. Foster an inclusive and diverse work environment that values individual differences and promotes staff well-being.
- 2. Create and support a healthy work environment that encourages professional growth and high staff morale.
- 3. Demonstrate leadership in challenging situations, adapting styles as needed, and effectively communicating unit goals.
- Professional Practice Oversight:
- 1. Actively monitor nursing practice to ensure adherence to established clinical standards, policies, and procedures.
- 2. Provide ongoing education and training to nurses, ensuring up-to-date clinical skills and regulatory knowledge.
- 3. Advocate for patient safety and optimal care by addressing concerns regarding staffing, resources, and care delivery.
Minimum Required Qualifications:
- Education:
- 1. Nursing: Master's degree required either in nursing or a master's degree in another discipline is acceptable if the candidate holds a bachelor's degree in nursing (BSN)
- 2. Orthopedic Areas (non-nursing): Master of Science (MS) as an Athletic Trainer is required
- Experience:
- 1. Nursing: Five (5) years of professional nursing practice experience in patient care settings, with five (5) years in a leadership position.
- 2. Orthopedic Areas (non-nursing): Five (5) years of experience in orthopedic setting, with five (5) years in a leadership position
- Licensure:
- 1. Nursing: - A valid, unencumbered Registered Nursing License approved by the Georgia Board of Nursing. - Virtual Care Nursing: If overseeing virtual care activities, an active compact/multistate license (eNLC) is required within 60 days of hire.
- 2. Orthopedic Areas (non-nursing): A valid, unencumbered Athletic Trainer License approved by the Georgia Board of Athletic Trainers
- Certifications:
- 1. Nursing: a. Nurse Executive Certification (NE-BC, NEA-BC), CENP, or comparable certification, within one (1) year of entry into role
- 2. ALL: a. BLS required b. ACLS certification may be necessary depending on specialty area, post hire
- Skills:
- 1. Demonstrated leadership in promoting collaboration, diversity, equity, inclusion, and social justice both for the populations served and within a health system.
- 2. Experience overseeing complex service line operations within a healthcare system.
- 3. Ongoing demonstrated clinical and leadership competence.
- Preferred Qualifications Education: Doctoral degree (DNP, PhD, DrPH) strongly preferred Experience: Experience in a complex academic health system
PHYSICAL REQUIREMENTS: 1-10 lbs 0-33% of the work day (occasionally), negligible 34-66% of the workday (frequently), negligible 67-100% of the workday (constantly). Lifting 10 lbs max, carrying of small articles such as dockets, ledgers, files, small tools, occasional standing & walking, frequent sitting, close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.
ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure, Bio-hazardous waste. chemicals/gases/fumes/vapors, communicable diseases, electrical shock, floor surfaces, hot/cold temperatures, indoor/outdoor conditions, latex, lighting patient care/handling injuries, radiation, shift work, travel may be required, use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.
Additional Details 
