Assistant Director of Operations

C&S Wholesale Grocers, Inc. • $80K — $95K *

York, PA 17403In-Person

Food & Beverages

5 - 7 years of experience

5 days ago

Job Overview by Ladders

Qualifications

Bachelor's Degree in General Studies or related field
7-10 years of experience in retail operations, distribution, transportation, logistics, or supply chain management
Extensive knowledge of retail distribution processes and warehouse operations
Familiarity with D.O.T regulations and tractor/trailer operations
Strong leadership skills with the ability to motivate and train diverse teams

Responsibilities

Evaluate performance of distribution center functions and address performance gaps
Support preparation and execution of annual operation plans
Create and uphold high customer service expectations among team members
Direct the adoption of improved processes and new assets
Maintain a safe work environment in compliance with health and safety regulations
Assist in developing individual and team performance improvement goals
Conduct performance appraisals and support succession planning

Benefits

Safe work environment with a focus on health and safety
Opportunities for team building and engagement activities
Support for individual and team performance improvement
Collaboration across business units to enhance customer satisfaction

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Full Job Description

Position Overview

Job Description
Description

Evaluate performance and potential of all distribution center functions, address performance gaps, and take corrective action to ensure delivery against operating objectives. Support preparation of and delivery against annual operation plans for campus operations. Forecast and develop plans for peak and holiday staffing, equipment, and scheduling.
Create high customer service expectations among team members; monitor results, address gaps. Communicate with Account Team, Customer Service, Senior Leadership, and Customer on any late deliveries, special requests, or service gaps.
Direct the adoption and use of improved processes, new assets, and new facilities; accountable for achieving incremental business results from the use of these investments. Collaborate cross functionally with other business units as needed to ensure customer satisfaction, further company initiatives, and drive company results.
Maintain a safe environment for team members and visitors in accordance with company policies and health and safety regulations; accountable for providing a safe work environment, elimination of accidents, and the security of distribution center facilities and team members while on property. Oversee record keeping, regulatory compliance, inspections, audits, safety training, associate development, etc.
Assist in the development of individual and team performance improvement goals aimed at supporting achievement of campus and company objectives. Conduct performance appraisals. Support succession planning, team building, and engagement activities.
Travel Required:No

Environment

Warehouse : Perishable Warehouse (28F to 60F)
Warehouse : Freezer (-20F to 0F)
Warehouse : Store/Grocery Warehouse (50F to 90F)
Office : Office Temperature (65F to 75F)

Skills

Specialized Knowledge : Extensive experience and skill in retail distribution processes, logistics, supply chain management, warehouse operations, transportation operations
Special Skills : Familiarity with D.O.T regulations, tractor/trailer operations
Physical abilities: : Position primarily requires sitting at a workstation and working on a computer. The role will also entail walking in outdoor and/or warehouse environments.
Other: : Strong leadership skills including team facilitation, training, and motivation; able to work well with all levels of team members with different background and needs

Years Of Experience

7-10 : Work experience in retail operations, distribution, transportation, logistics and / or supply chain management or an equivalent combination of education and experience

Qualifications
Bachelor's Degree - General Studies

Shift

Company
C&S Wholesale Grocers, LLC

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About C&S Wholesale Grocers, Inc.

C&S Wholesale Grocers, Inc. is a grocery distribution company that was founded in 1918. The company supplies groceries and other products to supermarkets, convenience stores, and other retailers across the United States. C&S Wholesale Grocers operates more than 50 distribution centers and has a fleet of over 4,000 trucks. The company's customers include major grocery chains such as Safeway, Kroger, and Target. C&S Wholesale Grocers is headquartered in Keene, New Hampshire.

Learn more about C&S Wholesale Grocers, Inc.

Size

17,000 employees

Industry

Food & Beverages

Founded

1918

* Ladders Estimates

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