5+ years of restaurant management experience in a luxury hotel setting
Strong written and verbal communication skills in English
Ability to organize resources and set priorities
Experience in supervising and training staff
Knowledge of industry standards, products, and procedures
Familiarity with Infogenesis and Open Table Reservations
Strong financial acumen in forecasting and budgeting
Responsibilities
Execute operational and strategic initiatives with feedback and alternatives
Prepare strategic business plans for hotel operations
Formulate and implement community engagement strategies
Develop lower and middle management through coaching and mentoring
Enhance business through effective guest relations
Recruit and train staff per hotel guidelines
Ensure staff grooming and uniform compliance
Review staff performance regularly
Stay updated on local and international restaurant trends
Benefits
Unique learning and development programs for career growth
Complimentary stays and attractive rates through the MOstay program
Comprehensive health and wellness benefits
Various retirement plans based on service and role
Full Job Description
Assistant Director of Food and Beverage
Mandarin Oriental New York is looking for an Assistant Director of Food and Beverage to join our Food and Beverage team.
Based at the Mandarin Oriental New York within the Food and Beverage Department in New York City, the Assistant Director of Food and Beverage is responsible to work closely with the Director of Food & Beverage and Executive Chef to ensure the successful operation of all Food and Beverage Outlets and operations. The Assistant Director of Food and Beverage reports to the Director of Food and Beverage.
As Assistant Director of Food and Beverage, you will be responsible for the following duties:
Will execute all operational and strategic initiatives that have been discussed and initiated. Will provide feedback and alternatives.
Preparation of strategic business plans for the hotel specifically pertaining to Operations.
Formulation and implementation of strategic direction for the hotel's involvement in the local community.
Development of lower and middle management executives through coaching, mentoring and through constant formal interactions at specific yet periodic intervals. To use the Balanced Score Card and other appraisal formats as tools for goals and target settings and to engage in feedback.
Development and maintenance of business through effective guest relations
Recruit and train staff in accordance with hotel guidelines
Regularly ensure all staff are well groomed and in correct uniform
Regularly review staff performance in accordance with hotel guidelines
Remain up to date with local and international restaurant trends
The above is not an all-inclusive list of job duties and responsibilities. Mandarin Oriental, New York reserves the right to add, delete, change or modify the job duties and responsibilities described in this job description at its discretion with notice.
As Assistant Director of Food and Beverage, we expect from you:
A minimum of 5 years Restaurant Management in luxury hotel environment
Strong written and verbal communication skills in the English Language
Skill in organizing resources and establishing priorities
Ability to effectively and efficiently handle multiple, simultaneous, and complex tasks and projects
Ability to supervise and train employees
Knowledge of office management principles and procedures
Knowledge of industry including standards, products, and procedures.
Ability to move throughout all food and beverage areas and hospitality suites and continuously perform essential job functions
Professional appearance and demeanor
Knowledgeable in Infogenesis and Open Table Reservations
Understands forecasting, budgeting and staffing
Excellent interpersonal communication skills
High level of logical, organizational, and accuracy skills
Must be able to multi-task
Ability to handle stress effectively
Ability to work long or odd hours as needed
Have a strong sense of responsibility for financial goals set forward by the company
Have a strong sense of responsibility for guest and colleague satisfaction scores.
Our commitment to you
Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
Salary and Benefits:
Salary $115,000 to $125,000 yearly
A competitive benefits package, including health, dental and vision, 401(K), etc
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About Mandarin Oriental Hotel Group
Mandarin Oriental Hotel Group is a luxury hotel brand that operates 33 hotels and seven residences in 23 countries and territories. The company was founded in 1963 in Hong Kong and has since expanded to become a global brand known for its exceptional service and luxurious accommodations. Mandarin Oriental hotels are located in some of the world's most desirable destinations, including London, New York, Tokyo, and Bangkok. The company is committed to sustainability and has implemented a number of initiatives to reduce its environmental impact, including reducing energy consumption and waste, and sourcing sustainable materials.
