Description

The Access Administrator serves as the vertical performance integrator for a defined specialty domain (e.g. Primary Care & Pediatrics, Medical Specialties, Surgical Specialties) within the Patient Access Organization. This leader is accountable for unifying operational execution and performance governance to drive high reliability, quality, and accountability across centralized scheduling and access operations. The role directly oversees Operations Supervisors and Access Performance Coaches and ensures alignment between daily execution, strategic access objectives, quality standards, workforce performance expectations, and enterprise stakeholder commitments. This position bridges strategy and frontline performance, ensuring service levels, scheduling accuracy, coaching effectiveness, and workflow adherence are managed as an integrated system, not siloed functions. The Access Administrator serves as the primary owner of access performance, workforce effectiveness, and continuous improvement within their respective domain. This role ensures that operational expectations, training strategies, quality standards, and performance improvement efforts are fully integrated and responsive to the unique needs of each area.

*4 positions available

Salary range: $98,200-$214,600 annual