Kalahari Resort

Assistant Banquets Director

Kalahari Resort$80K — $90K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years management experience in large hotels or convention centers (over 500 rooms)
  • Experience in banquet management is preferred
  • Strong beverage knowledge required
  • Familiarity with large event spaces (75,000+ sq. ft.)
  • Bi-lingual in English and Spanish is a plus

Responsibilities

  • Oversee event execution to ensure seamless operations and exceed guest expectations.
  • Implement standard operating procedures (SOPs) effectively.
  • Develop comprehensive event plans including timelines and staffing.
  • Collaborate with departments like catering and sales for event success.
  • Ensure smooth service through leadership and guidance of the team.
  • Provide training to staff to uphold high service standards.
  • Monitor cleanliness and safety compliance throughout events.

Benefits

  • Opportunities for career growth with a focus on internal promotions
  • 401(k) matching and paid time off
  • Health, dental, and vision insurance for full-time staff
  • Employee appreciation events with discounts at resorts
  • Education assistance to support career advancement
Full Job Description
Assistant Banquets Director

Kalahari Resorts & Conventions is seeking an Assistant Banquets Director. In this role, you'll work side by side with the Director of Banquets to oversee the front-of-house banquet and beverage teams, ensuring events are executed efficiently, consistently, and to standard. This is a hands-on leadership position where you'll be actively involved in service, team direction, and real-time problem-solving. You'll help manage staffing, oversee event setup and execution, and ensure all service, safety, sanitation, and alcohol awareness standards are met during every shift. You'll play a key role in maintaining organization and flow across multiple events, ensuring timelines are followed, and guest expectations are met. Success in this role comes from strong operational awareness, clear communication, and the ability to lead teams through fast-paced service environments.

As part of our leadership team, you'll embody our Promise to Lead with Love-guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You'll support and develop associates by providing direction, coaching, and accountability-helping the team deliver consistent, high-quality service while creating positive guest experiences.

Salary Range - $80k - $90k

Key Responsibilities

  • Overseeing the execution of events, ensuring smooth operations, and delivering beyond expectations guest experiences.
  • Understanding of and experience implementing SOPs.
  • Develop and implement event plans, including timelines, staffing schedules, and equipment requirements.
  • Collaborate with other departments (catering, kitchen, sales, etc.) to ensure event specifications are met.
  • Ensure events run smoothly by providing guidance and leadership to the team.
  • Provide training and support to ensure staff members understand their roles and deliver high-quality service.
  • Monitor and maintain cleanliness and organization throughout the event, ensuring safety standards are followed.
  • Basic knowledge of P&L and budgets.


What We're Looking For

  • We do require that you have a background consisting of at least three years of management experience in a significant convention center or large hotel (over 500-room property).
  • Beverage experience is required.
  • Prior experience working in banquet/event space centers of 75,000+ sq. ft.
  • Prior experience as a Banquet Manager is preferred.
  • Bi-lingual, English and Spanish speaking is helpful.


A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:
  • Career growth opportunities with promotion from within
  • 401(k) matching, paid time off, and holiday compensation
  • Health, dental, and vision coverage for full-time associates
  • Employee appreciation events, discounts, and perks at all resorts
  • Education assistance programs to help advance your career


| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |

About Kalahari Resort

Kalahari Resorts is a hospitality company that operates waterpark resorts in the United States. The company was founded in 2000 and is headquartered in Wisconsin Dells, Wisconsin. Kalahari Resorts offers a range of amenities, including indoor and outdoor waterparks, spas, restaurants, and conference centers. The company has locations in Wisconsin, Ohio, Pennsylvania, and Texas, and is committed to providing guests with a fun and memorable experience.
Learn more about Kalahari Resort
Size
5,000 employees
Industry
Founded
2000

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