Key Responsibilities:
Loss Prevention & Shrink Reduction
- Conduct shrink root cause analysis to support the profitability of the organization.
- Assist with inventory control management, pre inventory preparation, and post inventory research and action planning.
- Review merchandise movement transactions and invoicing to ensure inventory accuracy. Recover potential losses and identify root causes to prevent future occurrences.
- Analyze theft and loss trends using data-driven insights to address high-risk areas.
- Partner with store leadership to train employees on Operational shrink prevention, theft deterrence, fraud prevention, and security best practices.
- Monitor POS transactions and conduct audits to detect fraud, policy violations, or operational errors.
- Coordinates with Director of Asset Protection in creating or further developing training programs for Asset Protection or store related Policies and Procedures and ensures employee compliance.
- Monitor and maintain physical security controls and systems for all assigned locations including CCTV, burglar and fire alarms and emergency systems, etc.
- Contribute to the development of Asset Protection program, provide direction and leadership in initiating these new programs and manage training and awareness program for store teams.
- Build strong relationships with law enforcement and other Asset Protection professionals to successfully interface with these partners on relevant activity in assigned market. Represent Nouria in court proceedings.
- Actively support any Crisis Management related issues through supporting other teams or in specific situations acting as in a lead role depending on the specific incident.
Investigations & Case Resolution
- Lead investigations into internal and external theft, fraud, and policy violations.
- Gather evidence, conduct interviews, and document findings for HR, legal, and law enforcement use.
- Develop action plans to mitigate future risks based on investigative outcomes.
Qualifications & Skills:
- Preferred 5+ years of multi-unit retail asset protection or store operations experience
- Preferred PDI experience
- Bachelor's degree in criminal justice, Business Management or related field preferred but not required
- LPQ or LPC certification preferred but not required.
- Ability to Travel 75%+ of the time within an assigned geographical area
- Trained in Wicklander-Zulawski interviewing techniques
- Proficiency in Microsoft Office (Excel, Word, Power Point, Teams), Case Management, CCTV systems, Alarm systems, Exception Based Reporting, Enterprise Resource Planning tools
- Understanding of retail loss prevention tactics, theft deterrence, fraud detection, and safety regulations.
Environmental & Physical Requirements
- Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and interact with cross-functional teams.
Additional Information Regarding Company Job Duties and Job Descriptions
- The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.
Pay Range:
Benefits: Eligible team members may participate in medical, dental, and vision coverage, 401(k) savings plan, paid time off, paid holidays, company-paid life insurance, disability benefits, employee assistance programs, tuition assistance, and voluntary benefit offerings. Benefits eligibility and plan provisions are subject to program terms.
